24 Aug 2011 @ 9:23 AM 

Looking for an affordable unified communications appliance that provides voice, data, voice-mail, Automated Attendant, video, security, and wireless capabilities while integrating with existing desktop applications such as calendar, email, and other third-party applications, look no further than the Cisco 520 system. This easy-to-manage platform can support up to 64 phones and voice mailboxes and provides flexible deployment options based on needs – a wide array of IP phones, public switched telephone network (PSTN) interfaces, and Internet connectivity.

Components of the Cisco Unified Communications 520 include:
• Cisco Unified Communications Manager Express for call processing of Cisco Unified IP Phones, providing a phone system rich in features
• Cisco Unity® Express for voice messaging and Automated Attendant, to help improve communication among employees and with customers
• An integrated 8-port Power over Ethernet (PoE) local-area network (LAN) switch
• Network security functions including Cisco IOS® Firewall, which protects the wide-area network (WAN) entry point into your network, and virtual private network (VPN), which gives up to 10 remote users highly secure access to your network
• Optional integrated wireless LAN (WLAN) capability on some models or external access points and Cisco Wireless LAN Controller Modules, to enable mobile networking, which can help increase employee flexibility and productivity
• Cisco Configuration Assistant so you can easily configure devices and technologies including unified communications (phones and software), switching, routing, security, and wireless
• Optional remote system-monitoring capabilities

As a key component of the Cisco Unified Communications 520, Cisco Unified IP Phones and communications devices are designed to take full advantage of converged voice and data networks. These devices offer the convenience and user friendliness found in business phones, and can help improve productivity by meeting the needs of different users throughout your organization.

We recommend the Cisco Unified IP Phone 7900 Series that offers the following:
• IP phones with LCD displays, including dynamic soft keys for call features and functions
• A range of wireless, conference, and desktop phones to choose from
• Support for Cisco and third-party XML and MIDlet applications

This system is more than just a phone system. A router, wireless access capabilities, and voice contained in one easy to manage box. Backed by CISCO, this is reliable technology that PSS Enterprises would like to tell you more about.

Call today for a free consultation regarding current phone systems, needs, and forecast growth. 1-800-285-2448 option 1, or email at mail@pssenterprises.com.

http://www.pssenterprises.com

http://www.dentonit.com

 

 10 Oct 2010 @ 12:28 AM 

At PSS Enterprises, we know what matters to business owners.  Our approach to handling client needs goes beyond what is in “scope”.  We truly offer customized solutions to every client.  We know what matters to business owners because they tell us.  As a trusted team member we serve as an extension of our clients business.

Information Technology

PSS Enterprises offers pro-active solutions through their technology department, Denton IT.  Our clients are assigned a Solutions Specialist who goes on-site to our clients location.  Upon our initial meeting, our Solutions Specialist will provide a FREE technology assessment.  Aside from resolving any immediate technology need, our Solutions Specialist wants to know how the client intends on growing and increasing their business.  It is key to how we provide customized solutions to our clients  to achieve their goals.   From creating an IT budget, staffing, remote support, network administration, to relocation services, project management, and forecasting, our Solution Specialist is there to make sure all needs are met and expectations are exceeded.

Consulting

Many business reach an important fork in the road to growth several times.  Determining what path to take can be daunting and confusing.  PSS Enterprises offers consulting services to help businesses make the right decisions.  Market analysis, production efficiency, design, marketing, OHSA compliance, and successful execution of projects are just a few of the ways that PSS Enterprises assists in the development of our clients business.


Outsourcing

PSS Enterprises realizes that growth can be expensive.  The old adage “It takes money to make money” most certainly applies in this facet.   Your business might need a Human Resources person now that you have more that just a few employees.  Perhaps you need to cut costs and eliminate some full time positions, but the work still needs to be done in absence.   Whatever the case might be, PSS Enterprises can assist with the temporary placement of employees, or filling a department need remotely.


Ease of Use

Why do business with PSS Enterprises?  Ease of Use.  Here are just a few of the reasons our clients stay with us and refer us to their associates.

  • PSS Enterprises exclusively offers Power Paks, a preset prices based on services rendered in a preset time block.  This allows our clients to budget their expenses, forecast usage, and increase productivity while maintaining control.  Our terms are simple and so are our service rates.
  • Remote support: Get the help you need when you need it.  Click HERE to gain access to our technology website, Denton IT.  Remote support from a certified technician is only a click away.
  • 1-800-285-2448 will connect you to a Solutions Specialist right away.

Call, email us at mail@pssenterprises, or click to get started.  We are ready to start developing our relationship with you right away.

 08 Jul 2009 @ 2:43 PM 

          After advertising our $30 SIP trunks, the email boxes were jammed with questions.  What is a SIP trunk, what does it do, how can I get one, is it okay if I don’t have one, and the most humorous question, were we misspelling ZIP as SIP? To clarify all these and more, read on. 
          SIP, or Session Initiated Protocol, is a vessel in which voice, data, and video pass over an IP (internet) line. VoIP, Conferencing, Application Integration, Instant Messaging, Email, and Calendar, are just a few of the everyday workspace applications we use that are transported via SIP.  
           For example, PSS Enterprises installs a new Response point system in the office. There is a base unit and 6 phone devices.  All of the phone devices connect and communicate to the base unit via SIP connection.       
         These phone devices have the standard operating options we have become accustomed to such as hold, park call, transfer call, and conference.  Each Response Point phone device has a bright blue button in the phone. This button, when pushed, enables to the phone to connect to the base and initiates a speech recognition system.  The end user then speaks the instruction to the phone, the voice command is carried to the base unit via SIP, the command is processed and the resulting action is sent via SIP.  
            So to recap, a SIP trunk is a device that allows you to move voice, data, and video over the internet from one device to another.  Any company that wants to advance their technology and potential uses should have one.  To get a SIP trunk, call 1-800-285-2448, option 1. A technical consultant will then assist you or an email can be sent to mail@pssenterprises.com and we will contact you. 

 05 Jun 2009 @ 8:56 AM 

Overview

What is Syspine® Digital Operator Phone System?

image01 What is Microsoft Response Point Syspine® Digital Operator Phone System? A lot of work has been put into the design of the Syspine Digital Operator Phone System to deliver a very cost effective business communications solution which can operate on existing LAN cabling infrastructure. The Digital Operator System A50 (DOS-A50) is an IP-PBX phone system designed for growing small businesses with up to 50 desktops.

Syspine Digital Operator Phone System is powered by Microsoft Response Point. Syspine is the Microsoft certificated hardware vendor for Response Point software and pioneered a compact, server-grade, fan-less design to provide the most reliable VoIP Phone system for small business.

What is Microsoft® Response Point™?

logo RP What is Microsoft Response Point Syspine® Digital Operator Phone System? Microsoft Response Point is advanced phone system software designed specifically for small businesses that have 1 to 50 employees. The unique voice-enabled user interface instantly connects employees and customers with the people or information they need. With the entire system in one affordable package and support for both traditional phone service and VoIP (Voice over Internet Protocol), Syspine Response Point phone systems are easy to use, and a great investment for any small business.

How It Works

Businesses now have a cost effective, reliable, and space saving design that is quiet, cool and energy efficient. Syspine’s unique “All-In-One” compact server can be placed on the desk or wall mounted based on the customer’s needs. The Syspine DOS-A50 is truly designed for fast installation and set up.

Syspine Digital Operator Phone System is easy to install in the existing office network. The built-in analog line ports provide plug and play access to existing PSTN (Public Switched Telephone Network) analog phone lines. The Syspine IP Phone 310 can be daisy-chain connected with the personal computer without re-wiring the LAN cable or additional expense of new LAN phone jacks. If Syspine is configured with a private VPN to a remote office, the Syspine IP Phone 310 and its associated PC Assistant can access the same home office features and phone lines as if the user was working just “down the hall”.

Content provided by www.syspine.com

www.pssenteprrises.com

1-800-285-2448

 28 Jan 2009 @ 11:36 AM 
How can unified communications help develop a business? What is “unified communications” and what all does it encompass?  We would like to take a moment to clarify a term that is becoming more commonly used in today’s workplace, and how it effects you, the end user.
 
Unified communications, or UC, was created to streamline the communications process. Traditionally, the user had 2 forms of communication, the phone and the computer.  With technology advancing as quickly as it has, the user has multiple facets of communication.  Phone boxes (PBX), VoIP (voice over Internet protocol), Cellular, land lines, data line, email, faxes, and we could just keep listing ways that one person could communicate with another.  Lets take this to the next level.  How do you combine all of the ways to communicate and make it easy to use?  How does that help anyone? Ask yourself these questions:
  • Are you limited by what you can do outside of your office?
  • Would you like to be able to access your desktop from anywhere?
  • Would you like all your calls that go to your office come to your cell phone when you are not in the office?
  • Would it be easier to check your voicemail if it was in an email?
  • How would you like to be able to access any document from any computer?
  • Do you want your faxes to come to your email as an attachment rather than waste paper resources on the fax machine?
 Let’s look at the responses to these questions.  Are you limited by what you can do outside of your office?  What happens when you are sick and have to stay home?  Are you missing a whole day or two of productivity because your desktop is at work?  With UC, you can work from home, your car, the mall-where ever you may be, as long as you have access to the Internet. This leads to question two, would you like to access your desktop from anywhere?  You can when you have simplified the communications process.  What about when you are on the road?  Your potential client probably doesn’t have your personal cell phone number, so how do you not miss their phone call? With UC, you can still get the phone call even though you are not in the office, and you can even get advanced caller identification on all your calls no matter where you are.  And wouldn’t it be great to access any document from any computer?  Besides carrying a handful of USB Flash drives, you can utilize cloud computing with UC.  This means all your documents are stored and accessed via the Internet. What about faxes?  Wasting paper on junk faxes, and even using a fax is starting to become obsolete.  With UC you can go green (paperless) and get all faxes via email.  Need to send a fax?  Scan and send it as an email instead.  This saves time and resources and we all need to do that. Using UC can help expand your client database, video conference, and manage your time effectively.
Unified Communications is designed to make your current communication process more efficient.  You need to streamline all the forms of communication that you use on a daily basis into an easy to use mobile application.  It is possible to remain cost effective and efficient at the same time. We can show you how.
 
Call PSS Enterprises today. 1-800-285-2448.
 26 Dec 2008 @ 3:07 PM 
Business Solutions
 
 
“Solutions” is a powerful word.  It is the answer to your problem, the missing link, and
the results you were looking for.  When one does a search for “solutions” it is always implied that you must put what type of solution you are looking for.  Are you looking for technical solutions for computer issues, management solutions for personnel, or the right mix of soap and water for a bubble solution?  See what I mean?  So to help you understand what kind of “business solutions” we offer, here is a list of them.
 
 
“IT Solutions”
Information Technology Solutions solve your “computer/server” problems.  We offer simple to complex solutions such as monthly maintenance programs to Network Administration and Server technology.  Our IT staff is knowledgeable and friendly, and we offer “Power-Paks” to serve your IT needs.
 
“Unified Communication Solutions”
Unified Communication Solutions solve your telephony issues.  Whether you need BlackBerry enterprise server assistance, or a new phone system for the office, we can help you.  By the way, we handle VoIP solutions as well. 
 
“H/R Solutions”
Human Resource Solutions are not so simple.  When dealing with employees, you need to know that the personal information and the issues that come with employee management is handled professionally.  We encompass the entire spectrum of Human Resource Solutions, from employee documentation, hire to termination, COBRA, and even OSHA compliance.
 
“A/R Solutions”
Accounts Receivables Solutions are exactly what they say they are.  If your customers are not paying you, then we correct this issue.  Specializing in Mechanics and Material-men Liens, we have a way to make sure that your A/R reports is minimal.
 
SEO Solutions”
Search Engine Optimization Solutions solve your web traffic issues.   If your not getting enough hits on your site, or people just don’t know who you are and what you are about, we can help change that.  Specializing in keyword optimization, we can help you get top spot on search engines like Google, MSN, and Yahoo without killing your marketing budget. 
Solutions.  That is what we do.  We want to make running your business efficient and effective. 
Do you have an issue? Call us today at 1-800-285-2448.
 
PSS Enterprises
121 W. Hickory #201
Denton, TX 76201
940-337-8989
 24 Nov 2008 @ 3:28 PM 

 

Aastra Telecom PBX is the leading supplier of advanced telecommunications systems..

 

This system offers a complete range of telephone and switching options in a flexible, future friendly, usable communication platform. With a wide range of complementary corded and cordless terminals, the Ascotel IntelliGate system is the preferred choice for many customers.

 

The IntelliGate IP PBX Business Telephone System range provides and extensive range of system features ideally suited to today’s business. IntelliGate offers full Voice over IP capability for networking multiple offices across the WAN and also offers a highly cost effective home-working solution with the Ascotel Office 35IP providing extensive desktop flexibility for the remote workforce. This is perfect for those who telecommute, or those on the road often.  This also can double as a benefit for employers whose employees must work from home temporarily due to illness, disability, or other personal reason.

 

IntelliGate is entirely scalable, matching whatever the size of your business or communications requirements, with wide ranging system options and simple expansion, your system can easily grow with your needs. Based on the very latest standards, the IntelliGate IP PBX range has been designed to offer a full suite of integrated voice and data options to small and medium sized companies, branch offices and home workers.

 

Experience the award winning style of Intelligate handsets, the ultimate in calling comfort at the touch of a key. With Aastra’s 5 wonderful choices, we offer: Office 10, Office 25, Office 35, Office 45 and the cordless Office 135.  You will enjoy all of the benefits of digital telecommunications without the hassle of reference to tedious user manuals. The easy to use ‘Fox key’ button and interactive display give you access to state-of -the-art technology and a host of system functions and features.

 

HQ’s / Offices / Branches

The range of IntelliGate PBX systems are fully IP capable, ensuring that you can take full advantage of the latest advances in voice and data integration both now and in the future. Network your various offices and sites together and enjoy the full benefits of centralized communications and potential significant long-distance cost savings provided by Voice over IP.

 

Ascotel IntelliGate CTI Applications

 

Here are a few of the essential conveniences that Aastra offers:

 

• Aastra Call Manager – Intelligent and highly functional screen phone that include options like; operator console, ACD and server functionality

 

• SmartConnect- enables inbound and outbound calls to interface with a large range of popular business databases and applications.

 

 

• Office 1600 IP Screenphone – IP based screenphone for on-site and remote office / home-worker based ..telephony applications.

 

 

• Call Manager – PC based telephony applications (CTI) with every IntelliGate system

 

The new Ascotel IntelliGate version 6.2 provides Call Manager with every system. This provides free screenbased telephony applications and Open Interfaces Platform that opens up the opportunity for new 3rd party CTI and system applications. These include new screenbased operator console options, ACD Call Manager for small call centers, user groups, and the new Office 1600IP screenphone.

 

This means a FREE PC based ScreenPhone for every extension user, programmable to suit your needs!!

 

Here are some more details on the 5 different versions of the phone itself.

 

Office 135/135Pro brings a new dimension of mobility to your business. The DECT telephone meets all cordless telecommunications needs in the best possible way. Small, easy to handle, robust, stylish and user-friendly, it features an extremely long standby time and a hands free function with adjustable volume. The Office 135 increases your ability to stay in touch throughout the home or business premises.

 

Office 155 Pro – Splash proof & shock resistant, it combines state of the art technology providing all of the features of the Office 130 Pro with a truly robust design for industrial applications. The 155 Pro is dust and splash proof and can be even be supplied as the special intrinsically safe 150EEx version for use in environments where there is a danger of explosions.

 

Office 135 DECT gets your telephony moving

The Office 135 increases mobility throughout your premises. Reception and voice quality is always first-class, thanks to DECT technology with seamless handover from one radio cell to another.  The Office 135 also lets you enjoy all the benefits of digital ISDN telecommunications on the move. That goes for the special features of the Ascotel system, too, from team calls to text messaging.

 

Additional Features of Office 135pro and 155 Pro

• The Office 135 and 155 Pro models provide the added functionality of vibrate call alert for noisy environments. 

• There is also a headset port that is standard in all Pro models, and the 135 Pro accepts any mobile phone type headset that uses a standard audio jack plug. The 155 Pro has an optional dedicated headset. 

• The Office 135 comes with a powerful battery and offers an above-average operating time of 120 hours standby and 12 hours talk time. 

• A unique feature of the cordless Office 135 is the hands-free function, which can be used either when on the base station or on the move. This leaves both hands free to make notes or leaf through files during a call

• At the touch of a key you can also adjust the volume, a very handy feature for listening to voice mails.

 

• Foxkey offers intuitive operation-Similar to the other members of the Office family, the Office 135 features an ingenious Foxkey. Together with the interactive graphical display, this makes for extremely user-friendly operation, with no need to wade through hefty user manuals. All the functions can be activated with one-hand.

 

 

• Backlight, graphic display-Besides the numbers of incoming or outgoing calls and menu texts, the display also shows text messages which have been sent to the cordless telephone. Even in dark rooms or at night.

• .Twinmode and “Take” functions-With the Office 135 you can be at your desk even when on the move: The Office desktop set automatically switches to your Office 135 cordless when it is removed from the charger base and vice-versa. And the “Take” function allows you to switch from the Office desktop to the Office 135 cordless during a call, without interruption, at the touch of a single key. Also, “Twin Comfort” mode synchronizes the phone books and call lists of twinned phones.

• Compact and lightweight-The stylish Office 135 measures only 135 x 45 x 20 mm and weighs a mere 130 grams. Two models of the cordless set is available in two versions: the basic Office 135, and the advanced-feature Office 135 Pro with additional features such as “vibracall”, headset connection, mains charging unit and backlit keypad. Large range of accessories The Office 135 and 135pro feature a complete range of accessories, from headset to leather case.

 

 

Unified Messaging is the ideal advanced communications solution for full messaging support when used in conjunction with the Ascotel IntelliGate IP PBX range.

By performing automatic routine telecommunications tasks, it saves you time and money. By managing all voice messages, the system includes the option to handle fax distribution and to integrate all messaging (voice, fax and email) into a single Inbox at the user’s desktop PC or NT workstation. This can be through Microsoft Outlook or Lotus Notes, putting the user in complete control. The Unified Messaging operates on a dedicated server platform ensuring full integration with the existing LAN infrastructure, independent of the current operating system.

 

The benefits of Unified Messaging with IntelliGate:

• Improved customer satisfaction through ..better communication

• Manage voice, email and fax with one “inbox”

• Prioritize all incoming messages

• Control messages, even when on the road

• Remote forwarding and retrieval and ..response to voice fax and email

• Saves time and cost

 

Unified Messaging functions:

• Full automated attendant

• Voicemail, fax and email integration into either Microsoft Outlook or Lotus Notes (V5.0)

• Compatible with Exchange server

• Voice playback (text to speech) of email messages with option to send voice reply as email an attachment

• Forward emails as standard wav files to remote users

 

Overall, this powerful tool will and should become an asset to any firm.  With minimal cost and installation and support included this dynamic package is a must have for any company that is growing and keeping up with current IT trends. 

 

Contact PSS Enterprises today to see how the Aastra Phone System can be customized to fit your companies’ needs.

 

PSS Enterprises

www.pssenterprises.com

1-800-285-2448

 10 Nov 2008 @ 2:29 PM 
 10 Nov 2008 @ 2:07 PM 

Easy to use

Response Point lets you access phones, contacts, and features using only your voice—all with the push of a blue button. Thanks to Microsoft’s award-winning speech recognition technology, you simply tell your phone what to do.

 

Easy to manage

Management of standard phone systems requires extensive training and networking expertise. Response Point empowers you to complete phone moves, additions, or changes with just a few quick mouse clicks. Microsoft’s familiar and intuitive visual interface guides you through the simple installation process, step by step. And integration with Microsoft Office Outlook means you can use the Response Point Assistant to voice dial your Outlook contacts, enhancing the way you already communicate.

 

Easy to grow

Response Point empowers you to expand your phone system as your business grows. Average PC users can add new phones in minutes. And by leveraging the benefits of Voice-over Internet Protocol (VoIP), Response Point makes it incredibly easy and cost effective to add new phone lines—without the wiring hassles of a traditional phone system.

 

Response Point puts powerful technology—previously too expensive and complicated to install and manage—right into your hands. Delivered on industry-leading hardware from D-Link, Quanta, and Aastra, Response Point is a complete, affordable phone system that grows with your small business.

Phillip Smith Sr

PSS Enterprises

www.pssenterprises.com

1-800-285-2448

121 W HICKORY

DENTON, TX 76201

 

PO BOX

Lake Dallas, TX 75065


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