10 Oct 2010 @ 12:28 AM 

At PSS Enterprises, we know what matters to business owners.  Our approach to handling client needs goes beyond what is in “scope”.  We truly offer customized solutions to every client.  We know what matters to business owners because they tell us.  As a trusted team member we serve as an extension of our clients business.

Information Technology

PSS Enterprises offers pro-active solutions through their technology department, Denton IT.  Our clients are assigned a Solutions Specialist who goes on-site to our clients location.  Upon our initial meeting, our Solutions Specialist will provide a FREE technology assessment.  Aside from resolving any immediate technology need, our Solutions Specialist wants to know how the client intends on growing and increasing their business.  It is key to how we provide customized solutions to our clients  to achieve their goals.   From creating an IT budget, staffing, remote support, network administration, to relocation services, project management, and forecasting, our Solution Specialist is there to make sure all needs are met and expectations are exceeded.

Consulting

Many business reach an important fork in the road to growth several times.  Determining what path to take can be daunting and confusing.  PSS Enterprises offers consulting services to help businesses make the right decisions.  Market analysis, production efficiency, design, marketing, OHSA compliance, and successful execution of projects are just a few of the ways that PSS Enterprises assists in the development of our clients business.


Outsourcing

PSS Enterprises realizes that growth can be expensive.  The old adage “It takes money to make money” most certainly applies in this facet.   Your business might need a Human Resources person now that you have more that just a few employees.  Perhaps you need to cut costs and eliminate some full time positions, but the work still needs to be done in absence.   Whatever the case might be, PSS Enterprises can assist with the temporary placement of employees, or filling a department need remotely.


Ease of Use

Why do business with PSS Enterprises?  Ease of Use.  Here are just a few of the reasons our clients stay with us and refer us to their associates.

  • PSS Enterprises exclusively offers Power Paks, a preset prices based on services rendered in a preset time block.  This allows our clients to budget their expenses, forecast usage, and increase productivity while maintaining control.  Our terms are simple and so are our service rates.
  • Remote support: Get the help you need when you need it.  Click HERE to gain access to our technology website, Denton IT.  Remote support from a certified technician is only a click away.
  • 1-800-285-2448 will connect you to a Solutions Specialist right away.

Call, email us at mail@pssenterprises, or click to get started.  We are ready to start developing our relationship with you right away.

 08 Jul 2009 @ 2:43 PM 

          After advertising our $30 SIP trunks, the email boxes were jammed with questions.  What is a SIP trunk, what does it do, how can I get one, is it okay if I don’t have one, and the most humorous question, were we misspelling ZIP as SIP? To clarify all these and more, read on. 
          SIP, or Session Initiated Protocol, is a vessel in which voice, data, and video pass over an IP (internet) line. VoIP, Conferencing, Application Integration, Instant Messaging, Email, and Calendar, are just a few of the everyday workspace applications we use that are transported via SIP.  
           For example, PSS Enterprises installs a new Response point system in the office. There is a base unit and 6 phone devices.  All of the phone devices connect and communicate to the base unit via SIP connection.       
         These phone devices have the standard operating options we have become accustomed to such as hold, park call, transfer call, and conference.  Each Response Point phone device has a bright blue button in the phone. This button, when pushed, enables to the phone to connect to the base and initiates a speech recognition system.  The end user then speaks the instruction to the phone, the voice command is carried to the base unit via SIP, the command is processed and the resulting action is sent via SIP.  
            So to recap, a SIP trunk is a device that allows you to move voice, data, and video over the internet from one device to another.  Any company that wants to advance their technology and potential uses should have one.  To get a SIP trunk, call 1-800-285-2448, option 1. A technical consultant will then assist you or an email can be sent to mail@pssenterprises.com and we will contact you. 

 22 Jun 2009 @ 8:26 AM 

Does your technology effect the bottom line?  Of course it does.  Every time an employee picks up the phone, sends and email, or even faxes, it adds or subtracts from the bottom line.  Melding  new and old technology takes tremendous effort and at times, extravagant costs, for very little improvement.  How can one know if they have the best software application for their workload, or the right CRM for the sales office? Sometimes a simple memory upgrade in all the PC’s would maximize efficiency.  Where does this information come from, how are these conclusions drawn?
PSS Enterprises has a team of Technology Experts who constantly train, study, and utilize the newest software, hardware, and IT services available.  Their free initial consultation will assess currently used software and technology, provide a customized solution, and discuss the monetary aspects of changing technologies.  Based on the recommendation given, our experts can implement, install, and manage the changes and transfer of data and technology.  Service Level Agreements can be arranged for Managed IT services for extended periods of time. 
Call 1-800-285-2448 or email PSS Entereprises at mail@pssenterprises.com to make contact with a Solutions Specialist to arrange your consultation. Mention “PowerPaks” to receive a discount.
Start effecting the bottom line, the right way, today.
    

 11 Jun 2009 @ 5:12 PM 

Google applications are the latest and greatest thing since the cell phone. Google has made it easy for anyone to utilize their applications for personal, business, and corporate uses. The best reason to use Google applications are the prices, from free to nominal fees. The six real reasons are the services that you get from these applications.

Email
All email basically works the same. There is an inbox, outbox, sent items, deleted, and archive. The difference lies in the storage, setup, and usability. Some great features of using Gmail include:

  • 25 GB of storage
  • Advanced search
  • Labeling
  • Message Threading
  • Integrated text
  • Voice/Video chat
  • Personalize your Gmail account to your domain name.com instead of gmail.com

Calendar
Anyone who is productive utilizes their time wisely. Meetings are scheduled for a reason, appointments are set on purpose. For those who value their time, Google Calendar was made. With Google calendar, one can:

  • Integrate with Outlook
  • Access it on your phone
  • Make real time updates and appointments
  • Personalize all users to share a calendar, controlling the seen and available data
  • Assign colors per team member to give an easy visual of meetings, appointments, and available time

Google Sites
Google has created great applications to help develop shared sites. This is especially true for those who need to share data, like project managers. With Google sites:

  • There are no licenses to buy per user
  • No hardware or software
  • You can take notes, share data, and allow all collaborators to work simultaneously creating real time adjustments and information
  • Control the data that is shown, shared, and edited

Google Docs
Who can get any work done without using a word processor, a spreadsheet, or a presentation? Google docs utilizes all these programs so people can work anywhere there is Internet access, or work in the offline mode and update everything when back online. Use docs that are similar if not better than:

  • Word
  • Excel
  • PowerPoint
  • One can even make forms, questionnaires, and surveys, then share them in the company docs and everyone can contribute and add to it without having to email new copies of responses to everyone.

Google Video
With Google Video, companies can enjoy having their own personal “YouTube” interoffice. Whether the CEO wants to share the latest news, or marketing wants to spread the word on a new product with Google video you can:

  • Share Videos safely and securely
  • Store, create, and share videos for training, safety, or marketing
  • No infrastructure is required

Google Talk
Why wait all day for a response from a coworker who hasn’t gotten around to checking their email? Send an instant message for instant satisfaction. Google Talk gives the ability to:

  • Instant Message
  • Video Chat
  • Voice Chat

Google Applications were designed with the working individual in mind. Gone are the days when you had to pay for software, a license, and permissions to get work done. Google Applications can be customized to fit an office of two or a corporation. PSS Enterprises are Google Application experts and are here to create a solution to fit any size business. Call 1-800-285-2448 to speak with a solutions specialist or email google@pssenterprises.

 28 Jan 2009 @ 11:36 AM 
How can unified communications help develop a business? What is “unified communications” and what all does it encompass?  We would like to take a moment to clarify a term that is becoming more commonly used in today’s workplace, and how it effects you, the end user.
 
Unified communications, or UC, was created to streamline the communications process. Traditionally, the user had 2 forms of communication, the phone and the computer.  With technology advancing as quickly as it has, the user has multiple facets of communication.  Phone boxes (PBX), VoIP (voice over Internet protocol), Cellular, land lines, data line, email, faxes, and we could just keep listing ways that one person could communicate with another.  Lets take this to the next level.  How do you combine all of the ways to communicate and make it easy to use?  How does that help anyone? Ask yourself these questions:
  • Are you limited by what you can do outside of your office?
  • Would you like to be able to access your desktop from anywhere?
  • Would you like all your calls that go to your office come to your cell phone when you are not in the office?
  • Would it be easier to check your voicemail if it was in an email?
  • How would you like to be able to access any document from any computer?
  • Do you want your faxes to come to your email as an attachment rather than waste paper resources on the fax machine?
 Let’s look at the responses to these questions.  Are you limited by what you can do outside of your office?  What happens when you are sick and have to stay home?  Are you missing a whole day or two of productivity because your desktop is at work?  With UC, you can work from home, your car, the mall-where ever you may be, as long as you have access to the Internet. This leads to question two, would you like to access your desktop from anywhere?  You can when you have simplified the communications process.  What about when you are on the road?  Your potential client probably doesn’t have your personal cell phone number, so how do you not miss their phone call? With UC, you can still get the phone call even though you are not in the office, and you can even get advanced caller identification on all your calls no matter where you are.  And wouldn’t it be great to access any document from any computer?  Besides carrying a handful of USB Flash drives, you can utilize cloud computing with UC.  This means all your documents are stored and accessed via the Internet. What about faxes?  Wasting paper on junk faxes, and even using a fax is starting to become obsolete.  With UC you can go green (paperless) and get all faxes via email.  Need to send a fax?  Scan and send it as an email instead.  This saves time and resources and we all need to do that. Using UC can help expand your client database, video conference, and manage your time effectively.
Unified Communications is designed to make your current communication process more efficient.  You need to streamline all the forms of communication that you use on a daily basis into an easy to use mobile application.  It is possible to remain cost effective and efficient at the same time. We can show you how.
 
Call PSS Enterprises today. 1-800-285-2448.
 07 Jan 2009 @ 12:00 PM 
  • What do you do when you computer starts acting weird?
  • Is your computer running too slowly?
  • Is your email disappearing before your eyes?
  • What do you do?

If you are at work, who do you talk to about this? Do you have a phone number of a person you are supposed to call? Do you need technical support or do you need the help desk? How do you know?

According to SearchCRM.com, Help Desk is: in a business enterprise, a help desk is a place that a user of information technology can call to get help with a problem. In many companies, a help desk is simply one person with a phone number and a more or less organized idea of how to handle the problems that come in. In larger companies, a help desk may consist of a group of experts using software to help track the status of problems and other special software to help analyze problems (for example, the status of a company’s telecommunications network).

Wikipedia says technical support (also tech support) is: a range of services providing assistance with technology products such as mobile phones, televisions, computers, or other electronic or mechanical goods. In general, technical support services attempt to help the user solve specific problems with a product—rather than providing training, customization, or other support services. (At PSS Enterprises, we like to think that instead of “rather” it should be “including”.)

For too long, we have been exposed to someone else’s definitions of technical assistance, whether it is your boss, the guy down the hall or the intern in your office. The bottom line is that you need your computer, mobile, laptop, and other technical tool to work so that you can do your work. Whether you call the help desk or get tech support, you need your issues resolved quickly and efficently. These days, a unfunctional PC or laptop means down time for the company. This means that every minute spent not being productive is literally hitting the bottom line. Did you miss a great sales opportunity because your email is down? What about the presentation that you spent all week working on, and now you can’t find it anywhere on your system? Call it tech support or help desk, either way you have issues with your technology that need resolution. Who cares what you call it as long as it gets done?

PSS Enterprises offers a top of the line technical support team. With just one phone call, you will have an expert technican logged into your computer, server, or phone system to resolve your issues and provide you with a solution in real time. They utilize remote technology so that you do not have to wait for the “geek team” to load up in their funny car and drive to your location. Simply a phone call and typing in a simple URL will get you back to funtional in no time. Their office is located in Denton, Texas, but they have the technical ability to assist anyone, anywhere.

Even if you don’t have a pressing technical issue, what else can PSS Enterprises do for you?

  • Would you like an IT forecast and budget for the next year, 3 years, and 5 years?
  • Are you ready to go green and reduce paper in your workspace?
  • It is possible that you are ready for a more efficent, more effective office enviroment?

Take a moment to assess your current technology.

  • What does it say about you and your company?
  • Are you telling the world that your have the equipment and tools to handle your customers effectively or are you just trucking uphill, praying that the memory, bubble gum and scotch tape will do the trick just a little longer?
  • Are your receptionists and customer service employees dropping hints (or just telling you) that your current phone systems is outdated and hard to use?

Take a look at where you are and where you want to be. What do you need? Help Desk or Technical Support? Call PSS Enterprises today, and get your customized solution.

PSS Enterprises
121 W. Hickory St.
Denton TX, 76201
1-800-285-2448

http://www.pssenterprises.com

 10 Nov 2008 @ 2:07 PM 

Easy to use

Response Point lets you access phones, contacts, and features using only your voice—all with the push of a blue button. Thanks to Microsoft’s award-winning speech recognition technology, you simply tell your phone what to do.

 

Easy to manage

Management of standard phone systems requires extensive training and networking expertise. Response Point empowers you to complete phone moves, additions, or changes with just a few quick mouse clicks. Microsoft’s familiar and intuitive visual interface guides you through the simple installation process, step by step. And integration with Microsoft Office Outlook means you can use the Response Point Assistant to voice dial your Outlook contacts, enhancing the way you already communicate.

 

Easy to grow

Response Point empowers you to expand your phone system as your business grows. Average PC users can add new phones in minutes. And by leveraging the benefits of Voice-over Internet Protocol (VoIP), Response Point makes it incredibly easy and cost effective to add new phone lines—without the wiring hassles of a traditional phone system.

 

Response Point puts powerful technology—previously too expensive and complicated to install and manage—right into your hands. Delivered on industry-leading hardware from D-Link, Quanta, and Aastra, Response Point is a complete, affordable phone system that grows with your small business.

Phillip Smith Sr

PSS Enterprises

www.pssenterprises.com

1-800-285-2448

121 W HICKORY

DENTON, TX 76201

 

PO BOX

Lake Dallas, TX 75065

 27 Oct 2008 @ 7:43 AM 

Top Ten Reasons To Use Windows Small Business Server 2008

 

 

Windows® Small Business Server 2008 (SBS 2008) is an integrated server solution that helps you protect your business data, increase productivity, and present a more professional image to customers. Windows Small Business Server 2008 delivers enterprise-class technologies for data backup and restore,

e-mail, remote access, file and printer sharing, internal Web sites, and support for mobile devices—in one fully integrated solution.

 

 

1. Get a comprehensive, all-in-one solution.

 

Windows Small Business Server 2008 takes the guesswork out of selecting software for your network. It brings together the Microsoft® product technologies that businesses need most into a single solution. These technologies are integrated into one product, making it easy for PSS Enterprises to install and manage.

 

 

2. Stay connected to your customers, vendors, and suppliers.

 

With access to contacts, appointments, and files from any Internet-connected PC or mobile device, you can be responsive to customers, vendors, and suppliers even when you’re not in the office.

 

• Access the facts you need, in real time.

• Respond to customer inquiries more quickly and accurately.

• Stay connected while on the road with remote access capabilities from a Windows Mobile® phone.

 

 

3. Protect your business and prevent data loss.

 

Windows Small Business Server 2008 helps protect your vital business information from loss by backing up the data on your network, and enabling you to recover accidentally deleted files. SBS 2008 also enables you to recover data on your network in the event of disaster. With easy-to-use interfaces, you or your IT consultant gain better control of your data, PCs, and network.

 

 

4. Access business information and resources

 

from virtually anywhere at any time. Be productive whether you’re out of the office, at home, or on the road. Windows Small Business Server 2008 gives you secure access to business contacts, calendars, e-mail, files, your desktop, and even shared resources from any Internet connected PC, from virtually anywhere at any time.

 

 

5. Increase your business capacity.

 

Streamline business processes and improve day-to-day efficiency with Windows Small Business Server 2008. It helps automate daily processes by providing a central repository for storing and sharing information more easily—and helps simplify communications with familiar Microsoft technologies.

 

 

6. Stay safe with anti-spam and antivirus protection.

 

Windows Small Business Server 2008 offers anti-spam and antivirus technologies to help protect your business information and your intellectual property from malicious attacks, viruses, and spam.

 

 

7. Keep your network healthy and up-to-date.

 

Windows Small Business Server 2008 provides you with the latest updates to minimize downtime and help ensure network health by keeping your PCs and servers current. Easy-to-read “green check” reports give you a quick view of Microsoft software updates, PC and server status, antivirus status, and backup progress.

 

 

8. Take advantage of powerful technologies designed and priced for small business.

 

Windows Small Business Server 2008 includes multiple technologies optimized specifically for small businesses at an affordable price. It enables you to share resources and equipment, such as Internet access, printers, and fax machines, so you get the most value from your technology investment.

 

 

9. Get the flexibility and scalability you need.

 

As your business needs change, Windows Small Business Server 2008 enables you to grow. You can easily add users, servers, and applications. It supports your critical line of business applications and is designed to integrate with your existing Microsoft technology.

 

 

10. Create a bigger presence in the market.

 

Differentiate your business and present a more professional image to prospects and customers. Windows Small Business Server 2008 offers e-mail marketing capabilities, business Web sites, and tools for creating your own Web site.

 

 

 

Provided by Microsoft

 

 

 

PSS Enterprises

www.pssenterprises.com

1-800-285-2448

 27 Oct 2008 @ 7:32 AM 

Overview

Discover how Windows Small Business Server 2008 is designed and priced especially for small businesses, so you can improve productivity and help protect your vital business information.

  • Affordable, Integrated Solution
  • Protect Your Business Data
  • Grow Your Business Capacity

Affordable, Integrated Solution

Windows Small Business Server 2008 is designed for small businesses. It is designed to work with existing technology, build on Microsoft best practices, and deliver a comprehensive network at an affordable price.

 

SBS Affordable lo Learn about Windows Small Business Server 2008 features and benefits.

Click screen shot to view larger image.

  • Have virtually anytime, anywhere access to your business desktop, including e-mail, files, business applications, and more.

  • Share resources and equipment, such as Internet access, printers, and fax machines, to get the most value from your technology investments.

  • Enjoy compatibility and scalability. As your business needs change, Windows Small Business Server 2008 can change with you—easily add users, servers, and applications, or expand into other Microsoft technologies.

  • Work more efficiently and add more value to your business with an integrated administrative console.

  • Work confidently with a top performing network based on Windows Server 2008 technologies.

 

Protect Your Business Data

Windows Small Business Server 2008 helps protect your vital business information from loss, by backing up the data on your network and helping enable you to recover accidentally deleted files.

 

SBS ProtectData lo Learn about Windows Small Business Server 2008 features and benefits.

Click screen shot to view larger image.

  • Use antivirus and anti-spam protection to help protect your information from malicious attacks, viruses, and spam.

  • Keep your computers and servers current and your network healthy and up to date with the latest updates.

  • Get better control over your business and business information with daily and weekly reports alerting you on the health and security of your technology. A single administrative console gives you or your IT consultant a daily view of PCs and servers and makes it easier to manage common IT tasks.

  • Get an at-a-glance snapshot of the security and health of your PCs and servers from a ‘green check’ report.

 

Grow Your Business Capacity

Windows Small Business Server 2008 gives you highly secure access to business contacts, calendars, e-mail, files, and other important desktop resources from any Internet-connected computer, virtually anywhere at any time, so you can be productive while you’re away from the office or on the road.

 

SBS BusinessCapacity lo Learn about Windows Small Business Server 2008 features and benefits.

Click screen shot to view larger image.

  • Improve your day-to-day efficiency by using a central repository for storing and sharing information.

  • Connect with customers, vendors, and suppliers easily and professionally, with access to contacts, appointments, and files from any Internet-connected computer or a Windows Mobile–powered smartphone, so you can be responsive even when you are away from the office.

  • Create a bigger business presence with online marketing tools from Microsoft Office Live Services Small Business*, so you can differentiate your business and present a more professional image to your customers.

* To learn more about market and language availability, visit the Editions page.

 

Provided Microsoft

 

PSS Enterprises

www.pssenterprises.com

 09 Sep 2008 @ 1:18 PM 

I am extremely pleased to announce that Windows Small Business Server 2008 software has been finalized!  Today both SBS Standard and Premium are being released to manufacturing, which means we begin the process of finalizing international versions, creating media, building packaging, delivering the product to distribution channels and handing it off to our OEM partners, so it will be widely available by our November 12 launch. 

 

SBS08 makes the power of enterprise IT accessible and affordable for small business, helping them increase productivity and grow.  And, just as important, SBS 2008 provides solution providers with a great platform to meet the needs of their small business clients.

 

Provided by The offical SBS blog

PSS Enterprises


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