PSS ENTERPRISES » sip

What is SIP and it’s effect on Business?

joslynsmith — Wed, 08 Jul 2009 19:43:33 +0000

After advertising our $30 SIP trunks, the email boxes were jammed with questions. What is a SIP trunk, what does it do, how can I get one, is it okay if I don’t have one, and the most humorous question, were we misspelling ZIP as SIP? To clarify all these and more, read on.

SIP, or Session Initiated Protocol, is a vessel in which voice, data, and video pass over an IP (internet) line. VoIP, Conferencing, Application Integration, Instant Messaging, Email, and Calendar, are just a few of the everyday workspace applications we use that are transported via SIP.

For example, PSS Enterprises installs a new Response point system in the office. There is a base unit and 6 phone devices. All of the phone devices connect and communicate to the base unit via SIP connection.

These phone devices have the standard operating options we have become accustomed to such as hold, park call, transfer call, and conference. Each Response Point phone device has a bright blue button in the phone. This button, when pushed, enables to the phone to connect to the base and initiates a speech recognition system. The end user then speaks the instruction to the phone, the voice command is carried to the base unit via SIP, the command is processed and the resulting action is sent via SIP.

So to recap, a SIP trunk is a device that allows you to move voice, data, and video over the internet from one device to another. Any company that wants to advance their technology and potential uses should have one. To get a SIP trunk, call 1-800-285-2448, option 1. A technical consultant will then assist you or an email can be sent to mail@pssenterprises.com and we will contact you.

What is Microsoft Response Point Syspine® Digital Operator Phone System?

admin — Fri, 05 Jun 2009 13:56:16 +0000

Overview

What is Syspine® Digital Operator Phone System?

A lot of work has been put into the design of the Syspine Digital Operator Phone System to deliver a very cost effective business communications solution which can operate on existing LAN cabling infrastructure. The Digital Operator System A50 (DOS-A50) is an IP-PBX phone system designed for growing small businesses with up to 50 desktops.

Syspine Digital Operator Phone System is powered by Microsoft Response Point. Syspine is the Microsoft certificated hardware vendor for Response Point software and pioneered a compact, server-grade, fan-less design to provide the most reliable VoIP Phone system for small business.

What is Microsoft® Response Point™?

Microsoft Response Point is advanced phone system software designed specifically for small businesses that have 1 to 50 employees. The unique voice-enabled user interface instantly connects employees and customers with the people or information they need. With the entire system in one affordable package and support for both traditional phone service and VoIP (Voice over Internet Protocol), Syspine Response Point phone systems are easy to use, and a great investment for any small business.

How It Works

Businesses now have a cost effective, reliable, and space saving design that is quiet, cool and energy efficient. Syspine’s unique “All-In-One” compact server can be placed on the desk or wall mounted based on the customer’s needs. The Syspine DOS-A50 is truly designed for fast installation and set up.

Syspine Digital Operator Phone System is easy to install in the existing office network. The built-in analog line ports provide plug and play access to existing PSTN (Public Switched Telephone Network) analog phone lines. The Syspine IP Phone 310 can be daisy-chain connected with the personal computer without re-wiring the LAN cable or additional expense of new LAN phone jacks. If Syspine is configured with a private VPN to a remote office, the Syspine IP Phone 310 and its associated PC Assistant can access the same home office features and phone lines as if the user was working just “down the hall”.

Content provided by www.syspine.com

www.pssenteprrises.com

1-800-285-2448

Unified Communications in Denton, Texas

joslynsmith — Wed, 28 Jan 2009 16:36:28 +0000

How can unified communications help develop a business? What is “unified communications” and what all does it encompass? We would like to take a moment to clarify a term that is becoming more commonly used in today’s workplace, and how it effects you, the end user.

Unified communications, or UC, was created to streamline the communications process. Traditionally, the user had 2 forms of communication, the phone and the computer. With technology advancing as quickly as it has, the user has multiple facets of communication. Phone boxes (PBX), VoIP (voice over Internet protocol), Cellular, land lines, data line, email, faxes, and we could just keep listing ways that one person could communicate with another. Lets take this to the next level. How do you combine all of the ways to communicate and make it easy to use? How does that help anyone? Ask yourself these questions:

Are you limited by what you can do outside of your office?
Would you like to be able to access your desktop from anywhere?
Would you like all your calls that go to your office come to your cell phone when you are not in the office?
Would it be easier to check your voicemail if it was in an email?
How would you like to be able to access any document from any computer?
Do you want your faxes to come to your email as an attachment rather than waste paper resources on the fax machine?

Let’s look at the responses to these questions. Are you limited by what you can do outside of your office? What happens when you are sick and have to stay home? Are you missing a whole day or two of productivity because your desktop is at work? With UC, you can work from home, your car, the mall-where ever you may be, as long as you have access to the Internet. This leads to question two, would you like to access your desktop from anywhere? You can when you have simplified the communications process. What about when you are on the road? Your potential client probably doesn’t have your personal cell phone number, so how do you not miss their phone call? With UC, you can still get the phone call even though you are not in the office, and you can even get advanced caller identification on all your calls no matter where you are. And wouldn’t it be great to access any document from any computer? Besides carrying a handful of USB Flash drives, you can utilize cloud computing with UC. This means all your documents are stored and accessed via the Internet. What about faxes? Wasting paper on junk faxes, and even using a fax is starting to become obsolete. With UC you can go green (paperless) and get all faxes via email. Need to send a fax? Scan and send it as an email instead. This saves time and resources and we all need to do that. Using UC can help expand your client database, video conference, and manage your time effectively.

Unified Communications is designed to make your current communication process more efficient. You need to streamline all the forms of communication that you use on a daily basis into an easy to use mobile application. It is possible to remain cost effective and efficient at the same time. We can show you how.

Call PSS Enterprises today. 1-800-285-2448.

http://blog.pssenterprises.com

http://www.pssenterprises.com

Response Point – IP PBX & VoIP PBX Solutions for Small Business Phone Systems

admin — Mon, 10 Nov 2008 19:29:50 +0000

Microsoft Response Point VoIP PBX phone system software offers small businesses scalable phone systems for up to 50 users. VoIP-enabled phone systems have built-in voicemail, auto attendant, speech recognition, call forward & transfer.

PSS Enterprises

Phillip Smith Sr

PSS Enterprises

www.pssenterprises.com

1-800-285-2448

121 W HICKORY

DENTON, TX 76201

PO BOX

Lake Dallas, TX 75065

Response Point

admin — Mon, 10 Nov 2008 19:07:31 +0000

Easy to use

Response Point lets you access phones, contacts, and features using only your voice—all with the push of a blue button. Thanks to Microsoft’s award-winning speech recognition technology, you simply tell your phone what to do.

Easy to manage

Management of standard phone systems requires extensive training and networking expertise. Response Point empowers you to complete phone moves, additions, or changes with just a few quick mouse clicks. Microsoft’s familiar and intuitive visual interface guides you through the simple installation process, step by step. And integration with Microsoft Office Outlook means you can use the Response Point Assistant to voice dial your Outlook contacts, enhancing the way you already communicate.

Easy to grow

Response Point empowers you to expand your phone system as your business grows. Average PC users can add new phones in minutes. And by leveraging the benefits of Voice-over Internet Protocol (VoIP), Response Point makes it incredibly easy and cost effective to add new phone lines—without the wiring hassles of a traditional phone system.

Response Point puts powerful technology—previously too expensive and complicated to install and manage—right into your hands. Delivered on industry-leading hardware from D-Link, Quanta, and Aastra, Response Point is a complete, affordable phone system that grows with your small business.

Phillip Smith Sr

PSS Enterprises

www.pssenterprises.com

1-800-285-2448

121 W HICKORY

DENTON, TX 76201

PO BOX

Lake Dallas, TX 75065