PSS ENTERPRISES » Response Point

What is SIP and it’s effect on Business?

joslynsmith — Wed, 08 Jul 2009 19:43:33 +0000

After advertising our $30 SIP trunks, the email boxes were jammed with questions. What is a SIP trunk, what does it do, how can I get one, is it okay if I don’t have one, and the most humorous question, were we misspelling ZIP as SIP? To clarify all these and more, read on.

SIP, or Session Initiated Protocol, is a vessel in which voice, data, and video pass over an IP (internet) line. VoIP, Conferencing, Application Integration, Instant Messaging, Email, and Calendar, are just a few of the everyday workspace applications we use that are transported via SIP.

For example, PSS Enterprises installs a new Response point system in the office. There is a base unit and 6 phone devices. All of the phone devices connect and communicate to the base unit via SIP connection.

These phone devices have the standard operating options we have become accustomed to such as hold, park call, transfer call, and conference. Each Response Point phone device has a bright blue button in the phone. This button, when pushed, enables to the phone to connect to the base and initiates a speech recognition system. The end user then speaks the instruction to the phone, the voice command is carried to the base unit via SIP, the command is processed and the resulting action is sent via SIP.

So to recap, a SIP trunk is a device that allows you to move voice, data, and video over the internet from one device to another. Any company that wants to advance their technology and potential uses should have one. To get a SIP trunk, call 1-800-285-2448, option 1. A technical consultant will then assist you or an email can be sent to mail@pssenterprises.com and we will contact you.

Not Your Typical Phone System

joslynsmith — Fri, 19 Jun 2009 13:06:09 +0000

In today’s economy, it is not enough to make do with what you have, stretch staff to a breaking point, or squeeze every drop of toner from it’s cartridge to make ends meet. In this atmosphere, a successful office is one that proficently productive. Making a small improvement to the office, such as a new phone system, could exponentially increase production, ease staff burdens, and create a positive work environment. This new phone system is not really a phone system at all. Please evaluate the following:

Can your current phone system do the following:

Auto Transfer via Voice Command?
Interact with Microsoft Outlook
Create a spreadsheet of all the inbound, outbound, and missed calls

Why not a phone system that:

Show which employees are on a call, idle, or making sales calls
Sends your voicemail as an email to you
Have one button that controls transfers, departments, and pages
Creates spreadsheets and exports them to Excel for easy to read data analysis

This is not a phone system, but rather IP network devices that accompany your PC. It works with the computer to maximize production. Interested? For a free demo, call 1-800-285-2448 or email mail@pssenterprises.com and a Solutions Specialist will schedule an appointment.

Response Point – IP PBX & VoIP PBX Solutions for Small Business Phone Systems

admin — Mon, 10 Nov 2008 19:29:50 +0000

Microsoft Response Point VoIP PBX phone system software offers small businesses scalable phone systems for up to 50 users. VoIP-enabled phone systems have built-in voicemail, auto attendant, speech recognition, call forward & transfer.

PSS Enterprises

Phillip Smith Sr

PSS Enterprises

www.pssenterprises.com

1-800-285-2448

121 W HICKORY

DENTON, TX 76201

PO BOX

Lake Dallas, TX 75065

Response Point

admin — Mon, 10 Nov 2008 19:07:31 +0000

Easy to use

Response Point lets you access phones, contacts, and features using only your voice—all with the push of a blue button. Thanks to Microsoft’s award-winning speech recognition technology, you simply tell your phone what to do.

Easy to manage

Management of standard phone systems requires extensive training and networking expertise. Response Point empowers you to complete phone moves, additions, or changes with just a few quick mouse clicks. Microsoft’s familiar and intuitive visual interface guides you through the simple installation process, step by step. And integration with Microsoft Office Outlook means you can use the Response Point Assistant to voice dial your Outlook contacts, enhancing the way you already communicate.

Easy to grow

Response Point empowers you to expand your phone system as your business grows. Average PC users can add new phones in minutes. And by leveraging the benefits of Voice-over Internet Protocol (VoIP), Response Point makes it incredibly easy and cost effective to add new phone lines—without the wiring hassles of a traditional phone system.

Response Point puts powerful technology—previously too expensive and complicated to install and manage—right into your hands. Delivered on industry-leading hardware from D-Link, Quanta, and Aastra, Response Point is a complete, affordable phone system that grows with your small business.

Phillip Smith Sr

PSS Enterprises

www.pssenterprises.com

1-800-285-2448

121 W HICKORY

DENTON, TX 76201

PO BOX

Lake Dallas, TX 75065