The end of 2011 is close at hand, and gets closer every minute.  PSS Enterprises wants to provide you with some last minute things to do for 2011 and help you prepare for 2012.  Here is a quick list that should be done before celebrating the New Year!

Review insurance policies. 

Often insurance policies are set up and then put to the side, forgotten, until something bad happens. Take some time to carefully review all your policies with your agent, so important questions that arise can be answered in plain English on the spot. Insurance isn’t the most exciting subject in the world, but making sure there is adequate coverage now could save a lot of money later. This is especially important if changes have taken place in your company during the past year that affects your liability. Be proactive, have a declarations page ready in a PDF and save it to the server, should any clients ask.

Review marketing campaigns.

The end of the year is a great time to take a look at which marketing efforts are driving business and which aren’t. Don’t hesitate to make changes if current efforts aren’t paying off. Keep in mind that a lot of ads will automatically renew, so there is an ad in your portfolio you don’t think is helping the business, you’ll want to make a change before committing to running it for another year.

Review all vendor contracts.

Take a close look at how much business is being done with each vendor. Are you getting the best rates based on how much work is being done together? Is the relationship mutually beneficial? If not, don’t be afraid to make a change. On the other hand, if you’re happy with your vendors, tell them! Let vendors know you want to create a great relationship with them. They’ll appreciate that you’re taking the time to make sure they’re happy in the relationship, too. Let them know you want to be their favorite customer.

Review all systems from top to bottom.

Carefully examine what’s working and what’s not. Decide where the problems are, and figure out what can be fixed. A system review can be an eye-opening experience –and users are surprised to find their work has fallen into habits that are hindering them from being more productive.  PSS Enterprises has a comprehensive system review process that documents current technology uses and suggests what changes are necessary to provide a successful 2012.

Overhaul the website. 

In the same way that retail stores move around their floor sets, make changes to the website to keep people coming back. Make sure all information is updated, and post any articles that have recently mentioned anything related to the industry.  Set all homepages to www.dentonit.com, so help is just a click away when deciding to have the website updated!

Consider technology upgrades.

If you need new computers or a new phone system to help things run more smoothly, the end of the year is a great time to make those upgrades. A new computer, phone system or other technology upgrade can make a huge difference in the daily lives of employees by enabling them to spend less time attending to such problems as computer crashes or attending to voicemails and focus more attention on the things that really matter.  PSS Enterprises offers training with all new technology upgrades!

Make 2012 a year to remember.  Last but not least, make an appointment with the solutions specialists at PSS Enterprises to schedule a time for a certified expert to look at technology systems, telephony systems, or create a support structure for users.  Just call 1-800-285-2448 or email us at mail@pssenterprises.com and we will contact you!

At PSS Enterprises, we know what matters to business owners.  Our approach to handling client needs goes beyond what is in “scope”.  We truly offer customized solutions to every client.  We know what matters to business owners because they tell us.  As a trusted team member we serve as an extension of our clients business.

Information Technology

PSS Enterprises offers pro-active solutions through their technology department, Denton IT.  Our clients are assigned a Solutions Specialist who goes on-site to our clients location.  Upon our initial meeting, our Solutions Specialist will provide a FREE technology assessment.  Aside from resolving any immediate technology need, our Solutions Specialist wants to know how the client intends on growing and increasing their business.  It is key to how we provide customized solutions to our clients  to achieve their goals.   From creating an IT budget, staffing, remote support, network administration, to relocation services, project management, and forecasting, our Solution Specialist is there to make sure all needs are met and expectations are exceeded.

Consulting

Many business reach an important fork in the road to growth several times.  Determining what path to take can be daunting and confusing.  PSS Enterprises offers consulting services to help businesses make the right decisions.  Market analysis, production efficiency, design, marketing, OHSA compliance, and successful execution of projects are just a few of the ways that PSS Enterprises assists in the development of our clients business.

Outsourcing

PSS Enterprises realizes that growth can be expensive.  The old adage “It takes money to make money” most certainly applies in this facet.   Your business might need a Human Resources person now that you have more that just a few employees.  Perhaps you need to cut costs and eliminate some full time positions, but the work still needs to be done in absence.   Whatever the case might be, PSS Enterprises can assist with the temporary placement of employees, or filling a department need remotely.

Ease of Use

Why do business with PSS Enterprises?  Ease of Use.  Here are just a few of the reasons our clients stay with us and refer us to their associates.

• PSS Enterprises exclusively offers Power Paks, a preset prices based on services rendered in a preset time block.  This allows our clients to budget their expenses, forecast usage, and increase productivity while maintaining control.  Our terms are simple and so are our service rates.
• Remote support: Get the help you need when you need it.  Click HERE to gain access to our technology website, Denton IT.  Remote support from a certified technician is only a click away.
• 1-800-285-2448 will connect you to a Solutions Specialist right away.

Call, email us at mail@pssenterprises, or click to get started.  We are ready to start developing our relationship with you right away.

Taking a strategic approach to IT outsourcing and technical support for your business.

For years now, companies have sought to take costs out of business functions and IT overhead through outsourcing. The investment and commitment is usually high, and the terms of your arrangement are typically inflexible. Many organizations, however, are seeking a middle ground between “do-it-yourself” and “sign away the support of your business”.

PSS Enterprises offers Flexible and Strategic IT outsourcing for Sustained Growth.

We offer a comprehensive array of Managed Service solutions, including:

• IT Services Management: We can leverage our information technology expertise to create a reliable, secure, and cost-effective technology solution today for your business, complete with solution delivery, monitoring, and ongoing support.

• Business Consulting Solutions: We can provide a full spectrum of support for your strategic and service delivery needs. These solutions can be seamlessly integrated through our end-to-end offerings, which include IT consulting, systems and technology integration and management, and business process services.

• Strategic Application Management: We can provide ongoing management of core enterprise applications, as well as custom developed applications.

• Business Process Management and Staff Augmentation: We can help your business create or outsource to a single, discrete business process system by allowing you to take advantage of PSS Enterprises’ best practices and scalable capabilities.

In short, we can help you lower costs, increase productivity, and improve service delivery performance. As management and technology consultants, PSS Enterprises is highly qualified to operate both complex & integrated IT applications, and to help align critical business functions with the evolving needs of your business.  PSS Enterprises can deliver an entire solution — covering everything from Level 1 help desk support, to application maintenance, to disaster prevention and recovery. Foremost, your organization benefits by having just a single point of accountability for all your business-related issues, at a predictable, fixed fee.

PSS Enterprises Managed Service solutions can help you:

• Lower operational costs and improve productivity — Take advantage of economies of scale, with lower costs for greater technology expertise.
• Reduce risk — Your business will quickly and effectively react to IT issues, the increased complexity of IT applications, and the rapid rate of IT business change.
• Maintain control of your destiny — You will maintain full control of strategic functions while you have us help you manage a piece of your business.

We look forward to working with you to help drive the growth and success of your business.

1-800-285-2448

https://www.pssenterprises.com

https://dentonit.com

Google applications are the latest and greatest thing since the cell phone. Google has made it easy for anyone to utilize their applications for personal, business, and corporate uses. The best reason to use Google applications are the prices, from free to nominal fees. The six real reasons are the services that you get from these applications.

Email
All email basically works the same. There is an inbox, outbox, sent items, deleted, and archive. The difference lies in the storage, setup, and usability. Some great features of using Gmail include:

• 25 GB of storage
• Advanced search
• Labeling
• Message Threading
• Integrated text
• Voice/Video chat
• Personalize your Gmail account to your domain name.com instead of gmail.com

Calendar
Anyone who is productive utilizes their time wisely. Meetings are scheduled for a reason, appointments are set on purpose. For those who value their time, Google Calendar was made. With Google calendar, one can:

• Integrate with Outlook
• Access it on your phone
• Make real time updates and appointments
• Personalize all users to share a calendar, controlling the seen and available data
• Assign colors per team member to give an easy visual of meetings, appointments, and available time

Google Sites
Google has created great applications to help develop shared sites. This is especially true for those who need to share data, like project managers. With Google sites:

• There are no licenses to buy per user
• No hardware or software
• You can take notes, share data, and allow all collaborators to work simultaneously creating real time adjustments and information
• Control the data that is shown, shared, and edited

Google Docs
Who can get any work done without using a word processor, a spreadsheet, or a presentation? Google docs utilizes all these programs so people can work anywhere there is Internet access, or work in the offline mode and update everything when back online. Use docs that are similar if not better than:

• Word
• Excel
• PowerPoint
• One can even make forms, questionnaires, and surveys, then share them in the company docs and everyone can contribute and add to it without having to email new copies of responses to everyone.

Google Video
With Google Video, companies can enjoy having their own personal “YouTube” interoffice. Whether the CEO wants to share the latest news, or marketing wants to spread the word on a new product with Google video you can:

• Share Videos safely and securely
• Store, create, and share videos for training, safety, or marketing
• No infrastructure is required

Google Talk
Why wait all day for a response from a coworker who hasn’t gotten around to checking their email? Send an instant message for instant satisfaction. Google Talk gives the ability to:

• Instant Message
• Video Chat
• Voice Chat

Google Applications were designed with the working individual in mind. Gone are the days when you had to pay for software, a license, and permissions to get work done. Google Applications can be customized to fit an office of two or a corporation. PSS Enterprises are Google Application experts and are here to create a solution to fit any size business. Call 1-800-285-2448 to speak with a solutions specialist or email google@pssenterprises.

• What do you do when you computer starts acting weird?
• Is your computer running too slowly?
• Is your email disappearing before your eyes?
• What do you do?

If you are at work, who do you talk to about this? Do you have a phone number of a person you are supposed to call? Do you need technical support or do you need the help desk? How do you know?

According to SearchCRM.com, Help Desk is: in a business enterprise, a help desk is a place that a user of information technology can call to get help with a problem. In many companies, a help desk is simply one person with a phone number and a more or less organized idea of how to handle the problems that come in. In larger companies, a help desk may consist of a group of experts using software to help track the status of problems and other special software to help analyze problems (for example, the status of a company’s telecommunications network).

Wikipedia says technical support (also tech support) is: a range of services providing assistance with technology products such as mobile phones, televisions, computers, or other electronic or mechanical goods. In general, technical support services attempt to help the user solve specific problems with a product—rather than providing training, customization, or other support services. (At PSS Enterprises, we like to think that instead of “rather” it should be “including”.)

For too long, we have been exposed to someone else’s definitions of technical assistance, whether it is your boss, the guy down the hall or the intern in your office. The bottom line is that you need your computer, mobile, laptop, and other technical tool to work so that you can do your work. Whether you call the help desk or get tech support, you need your issues resolved quickly and efficently. These days, a unfunctional PC or laptop means down time for the company. This means that every minute spent not being productive is literally hitting the bottom line. Did you miss a great sales opportunity because your email is down? What about the presentation that you spent all week working on, and now you can’t find it anywhere on your system? Call it tech support or help desk, either way you have issues with your technology that need resolution. Who cares what you call it as long as it gets done?

PSS Enterprises offers a top of the line technical support team. With just one phone call, you will have an expert technican logged into your computer, server, or phone system to resolve your issues and provide you with a solution in real time. They utilize remote technology so that you do not have to wait for the “geek team” to load up in their funny car and drive to your location. Simply a phone call and typing in a simple URL will get you back to funtional in no time. Their office is located in Denton, Texas, but they have the technical ability to assist anyone, anywhere.

Even if you don’t have a pressing technical issue, what else can PSS Enterprises do for you?

• Would you like an IT forecast and budget for the next year, 3 years, and 5 years?
• Are you ready to go green and reduce paper in your workspace?
• It is possible that you are ready for a more efficent, more effective office enviroment?

Take a moment to assess your current technology.

• What does it say about you and your company?
• Are you telling the world that your have the equipment and tools to handle your customers effectively or are you just trucking uphill, praying that the memory, bubble gum and scotch tape will do the trick just a little longer?
• Are your receptionists and customer service employees dropping hints (or just telling you) that your current phone systems is outdated and hard to use?

Take a look at where you are and where you want to be. What do you need? Help Desk or Technical Support? Call PSS Enterprises today, and get your customized solution.

PSS Enterprises
121 W. Hickory St.
Denton TX, 76201
1-800-285-2448

http://www.pssenterprises.com

Easy to use

Response Point lets you access phones, contacts, and features using only your voice—all with the push of a blue button. Thanks to Microsoft’s award-winning speech recognition technology, you simply tell your phone what to do.

Easy to manage

Management of standard phone systems requires extensive training and networking expertise. Response Point empowers you to complete phone moves, additions, or changes with just a few quick mouse clicks. Microsoft’s familiar and intuitive visual interface guides you through the simple installation process, step by step. And integration with Microsoft Office Outlook means you can use the Response Point Assistant to voice dial your Outlook contacts, enhancing the way you already communicate.

Easy to grow

Response Point empowers you to expand your phone system as your business grows. Average PC users can add new phones in minutes. And by leveraging the benefits of Voice-over Internet Protocol (VoIP), Response Point makes it incredibly easy and cost effective to add new phone lines—without the wiring hassles of a traditional phone system.

Response Point puts powerful technology—previously too expensive and complicated to install and manage—right into your hands. Delivered on industry-leading hardware from D-Link, Quanta, and Aastra, Response Point is a complete, affordable phone system that grows with your small business.

Phillip Smith Sr

PSS Enterprises

www.pssenterprises.com

1-800-285-2448

121 W HICKORY

DENTON, TX 76201

PO BOX

Lake Dallas, TX 75065

Accounting

·         Accounts payable

·         Accounts receivables

·         Payroll

·         General ledger balancing

·         Invoicing

·         Credit memos

·         Monthly reconciliation

·         Machine/auto depreciation

·         Expense reports

·         Tax exempt forms

·         Create credit applications for companies, complete and reference forms upon request

·         Weekly, monthly, quarterly, yearly financial reports

·         Utilize QuickBooks 2003, Navision, Excel 2007

Human Resources

·         All documentation from new employees to employee termination

·         Create or update employee handbook

·         Create employee safety programs

·         Completion and reporting of government forms such as I-9, W-4, TWCC-83

·         Subcontractor agreements

·         Medical, Dental, Vision benefits administration and management

·         Administer 401K programs

·         Manage open enrollment periods

·         Update employee records

·         Disciplinary reporting, files, and processes

·         Worker compensation claims

·         Unemployment claims

·         Child support administration, wage garnishment

·         COBRA administrator, certified

·         Register employee’s with the Texas Attorney General’s office

·         Texas Workforce and Texas Attorney General office administration and company registration

·         Utilize the following resources for Human Resources: Employer E-Services, ADP BenefitsDirect, TWC website, TAG website, HR Expert, EZ HR 2003, Excel 2007

Purchasing

·         Price negotiations

·         Secure pricing contracts

·         Negotiate mass quantity discounts

·         Supply budget projection

·         Forecast purchasing needs, quarterly and annually

·         Purchase requisitions

·         Purchase orders

·         Purchase order reconciliation

·         Monthly inventory counts/reconciliation

Logistics

·         Overseas procurement

·         Coordination of point to point distribution

·         Shipping local, national, international

·         Ensure compliance of international trade laws and customs

·         Receiving of all inbound materials, quality control of packages

·         Returns as necessary

·         Negotiate contracts with major shipping companies such as Fed-Ex, UPS, DHL, securing the best rates based on shipping needs

·         Utilize Navision, Excel 2007, Maersk Online, US Container Network, LogisticPro

OSHA Compliance

·         Select correct industry requirements as per OSHA

·         Update and complete OSHA 300 Log

·         Update and coordinate OSHA records

·         MSDS Sheets, distribution and locations

·         Create employee safety programs

·         Implement safety programs for employee’s

·         Safety meetings, minutes and coordination

·         Evacuation plans

·         Fire escape routes and location markers

·         Coordinate safety and fire plans with city

·         Secure all permits for alarms, equipment

·         Monthly inspection of all fire extinguishers and water sprinkler systems

·         Utilize OSHA government website for compliance and coordinate with city governments

PSS Enteprises