Components of the Cisco Unified Communications 520 include:
• Cisco Unified Communications Manager Express for call processing of Cisco Unified IP Phones, providing a phone system rich in features
• Cisco Unity® Express for voice messaging and Automated Attendant, to help improve communication among employees and with customers
• An integrated 8-port Power over Ethernet (PoE) local-area network (LAN) switch
• Network security functions including Cisco IOS® Firewall, which protects the wide-area network (WAN) entry point into your network, and virtual private network (VPN), which gives up to 10 remote users highly secure access to your network
• Optional integrated wireless LAN (WLAN) capability on some models or external access points and Cisco Wireless LAN Controller Modules, to enable mobile networking, which can help increase employee flexibility and productivity
• Cisco Configuration Assistant so you can easily configure devices and technologies including unified communications (phones and software), switching, routing, security, and wireless
• Optional remote system-monitoring capabilities

As a key component of the Cisco Unified Communications 520, Cisco Unified IP Phones and communications devices are designed to take full advantage of converged voice and data networks. These devices offer the convenience and user friendliness found in business phones, and can help improve productivity by meeting the needs of different users throughout your organization.

We recommend the Cisco Unified IP Phone 7900 Series that offers the following:
• IP phones with LCD displays, including dynamic soft keys for call features and functions
• A range of wireless, conference, and desktop phones to choose from
• Support for Cisco and third-party XML and MIDlet applications

This system is more than just a phone system. A router, wireless access capabilities, and voice contained in one easy to manage box. Backed by CISCO, this is reliable technology that PSS Enterprises would like to tell you more about.

Call today for a free consultation regarding current phone systems, needs, and forecast growth. 1-800-285-2448 option 1, or email at mail@pssenterprises.com.

http://www.pssenterprises.com

http://www.dentonit.com

Overview

What is Syspine® Digital Operator Phone System? A lot of work has been put into the design of the Syspine Digital Operator Phone System to deliver a very cost effective business communications solution which can operate on existing LAN cabling infrastructure. The Digital Operator System A50 (DOS-A50) is an IP-PBX phone system designed for growing small businesses with up to 50 desktops. Syspine Digital Operator Phone System is powered by Microsoft Response Point. Syspine is the Microsoft certificated hardware vendor for Response Point software and pioneered a compact, server-grade, fan-less design to provide the most reliable VoIP Phone system for small business.

What is Microsoft® Response Point™? Microsoft Response Point is advanced phone system software designed specifically for small businesses that have 1 to 50 employees. The unique voice-enabled user interface instantly connects employees and customers with the people or information they need. With the entire system in one affordable package and support for both traditional phone service and VoIP (Voice over Internet Protocol), Syspine Response Point phone systems are easy to use, and a great investment for any small business.

How It Works Businesses now have a cost effective, reliable, and space saving design that is quiet, cool and energy efficient. Syspine’s unique “All-In-One” compact server can be placed on the desk or wall mounted based on the customer’s needs. The Syspine DOS-A50 is truly designed for fast installation and set up. Syspine Digital Operator Phone System is easy to install in the existing office network. The built-in analog line ports provide plug and play access to existing PSTN (Public Switched Telephone Network) analog phone lines. The Syspine IP Phone 310 can be daisy-chain connected with the personal computer without re-wiring the LAN cable or additional expense of new LAN phone jacks. If Syspine is configured with a private VPN to a remote office, the Syspine IP Phone 310 and its associated PC Assistant can access the same home office features and phone lines as if the user was working just “down the hall”. Content provided by www.syspine.com www.pssenteprrises.com 1-800-285-2448

If you are at work, who do you talk to about this? Do you have a phone number of a person you are supposed to call? Do you need technical support or do you need the help desk? How do you know?

According to SearchCRM.com, Help Desk is: in a business enterprise, a help desk is a place that a user of information technology can call to get help with a problem. In many companies, a help desk is simply one person with a phone number and a more or less organized idea of how to handle the problems that come in. In larger companies, a help desk may consist of a group of experts using software to help track the status of problems and other special software to help analyze problems (for example, the status of a company’s telecommunications network).

Wikipedia says technical support (also tech support) is: a range of services providing assistance with technology products such as mobile phones, televisions, computers, or other electronic or mechanical goods. In general, technical support services attempt to help the user solve specific problems with a product—rather than providing training, customization, or other support services. (At PSS Enterprises, we like to think that instead of “rather” it should be “including”.)

For too long, we have been exposed to someone else’s definitions of technical assistance, whether it is your boss, the guy down the hall or the intern in your office. The bottom line is that you need your computer, mobile, laptop, and other technical tool to work so that you can do your work. Whether you call the help desk or get tech support, you need your issues resolved quickly and efficently. These days, a unfunctional PC or laptop means down time for the company. This means that every minute spent not being productive is literally hitting the bottom line. Did you miss a great sales opportunity because your email is down? What about the presentation that you spent all week working on, and now you can’t find it anywhere on your system? Call it tech support or help desk, either way you have issues with your technology that need resolution. Who cares what you call it as long as it gets done?

PSS Enterprises offers a top of the line technical support team. With just one phone call, you will have an expert technican logged into your computer, server, or phone system to resolve your issues and provide you with a solution in real time. They utilize remote technology so that you do not have to wait for the “geek team” to load up in their funny car and drive to your location. Simply a phone call and typing in a simple URL will get you back to funtional in no time. Their office is located in Denton, Texas, but they have the technical ability to assist anyone, anywhere.

Even if you don’t have a pressing technical issue, what else can PSS Enterprises do for you?

• Would you like an IT forecast and budget for the next year, 3 years, and 5 years?
• Are you ready to go green and reduce paper in your workspace?
• It is possible that you are ready for a more efficent, more effective office enviroment?

Take a moment to assess your current technology.

• What does it say about you and your company?
• Are you telling the world that your have the equipment and tools to handle your customers effectively or are you just trucking uphill, praying that the memory, bubble gum and scotch tape will do the trick just a little longer?
• Are your receptionists and customer service employees dropping hints (or just telling you) that your current phone systems is outdated and hard to use?

Take a look at where you are and where you want to be. What do you need? Help Desk or Technical Support? Call PSS Enterprises today, and get your customized solution.

PSS Enterprises
121 W. Hickory St.
Denton TX, 76201
1-800-285-2448

http://www.pssenterprises.com

PSS Enterprises

Phillip Smith Sr

PSS Enterprises

www.pssenterprises.com

1-800-285-2448

121 W HICKORY

DENTON, TX 76201

PO BOX

Lake Dallas, TX 75065

Response Point lets you access phones, contacts, and features using only your voice—all with the push of a blue button. Thanks to Microsoft’s award-winning speech recognition technology, you simply tell your phone what to do.

Easy to manage

Management of standard phone systems requires extensive training and networking expertise. Response Point empowers you to complete phone moves, additions, or changes with just a few quick mouse clicks. Microsoft’s familiar and intuitive visual interface guides you through the simple installation process, step by step. And integration with Microsoft Office Outlook means you can use the Response Point Assistant to voice dial your Outlook contacts, enhancing the way you already communicate.

Easy to grow

Response Point empowers you to expand your phone system as your business grows. Average PC users can add new phones in minutes. And by leveraging the benefits of Voice-over Internet Protocol (VoIP), Response Point makes it incredibly easy and cost effective to add new phone lines—without the wiring hassles of a traditional phone system.

Response Point puts powerful technology—previously too expensive and complicated to install and manage—right into your hands. Delivered on industry-leading hardware from D-Link, Quanta, and Aastra, Response Point is a complete, affordable phone system that grows with your small business.

Phillip Smith Sr

PSS Enterprises

www.pssenterprises.com

1-800-285-2448

121 W HICKORY

DENTON, TX 76201

PO BOX

Lake Dallas, TX 75065