Microsoft Systems Center Operations Manager 2012

Microsoft Systems Center 2012

Article 1.3



Systems Center Operations Manager 2012 is used to monitor and alert network administrators when a device, be it a server, desktop, workstation device, application, laptop, etc… is not working properly.  By not working properly, that could mean anything from the application process is slower than benchmark “normal” to a device completely being offline.   This proactive monitoring sends alerts triggered before the device actually fails.  The Systems Center Operations Manager also has the ability to utilize automation by having a proxy system log into a web or application server using stored credentials and validate applications and systems through the whole enterprise.


Systems Center Operations Manager 2012 does an excellent job of monitoring an organizations system operation proactively.  Rather than waiting for system failure, expensive downtime and stopped production, the Systems Center Operations Manager 2012 identifies and tracks systems that are not operational at benchmark levels based on the age and performance of the device.   The Systems Center Operations Manager 2012 notifies IT professionals of devices it identifies as “replaceable” or should be replaced soon as not to fail the system.  Reports are generated automatically that detail the devices reliability based on on-going performance metrics.


Systems Center Operations Manager 2012 doesn’t just monitor the physical servers and their applications, but virtual host servers as well.  As more companies see the fiscal and technical sense it makes to virtualize servers offsite.  Systems Center Operations Manager 2012 was designed to monitor the physical server that hosts the virtual servers and their applications as well.  Systems Center Operations Manager 2012 can detect a potential problem on the physical host problem that impacts the performance of the guest applications.


The beauty of the Systems Center Operations Manager 2012 is that it monitors so well, it can alert the IT professionals when there is slowness or a “sluggish” application running on a client system hosted by the physical server.  When the monitoring viewpoint is a user’s viewpoint, then the value is added exponentially.


From an administrative and compliance viewpoint, Systems Center Operations Manager 2012 does an excellent job of supply supporting documentation to verify to auditors and compliance officers that the organizations Information Technology department meets the regulatory compliance.  The automatic reports can identify measures such as password attempt violations, service-level agreement details, validation of encrypted data access, and much more.


The Systems Center Operations Manager 2012 literally has hundreds of features at an IT professional’s disposal; however there are only nine major features that commonly interest the administrative professionals.

  • Of course, Server and Client system monitoring tops the list.  As the primary function of this program, it is the heartbeat in which other programs rely on .  Using the agent installed, information is sent to the Systems Center Operations Manager 2012 to be tracked, logged, and monitored on a continuous basis.
  • Event Correlation is an advanced feature of Systems Center Operations Manager 2012 that knows when a WAN connection has failed, that all the devices on the other side of the WAN have statuses of “unknown” so instead of sending dozens of alerts notifying the IT department of the “unknown status” of all the devices, it instead sends one urgent notice to advise the system administrator that there is a loss in connectivity.
  • Event log collection has been an important trouble shooting tool since it introduction many years ago.  Systems Center Operations Manager 2012 has the ability to collect the event logs and system logs, consolidate the data, and provide reports on the aggregated information.
  • System Monitoring is more than just noting that the system is operational or not, but also the response time of the system and their applications that run on the system.  Specific applications like SharePoint, SQL servers, and Exchange servers can have customized monitoring per application.
  • Client System monitoring is a newer features that allows the Systems Center Operations Manager 2012 to report on the host server as well as the client workstations in the network.  This client system monitoring assists in managing and supporting critical systems to the productivity of the organization.  That could be the CEO’s laptop or the workstation that serves as the company’s print server.  As long as the device is connected to the network, Systems Center Operations Manager 2012 will monitor and report on that devices’ are the lifeblood of the organization.
  • Application monitoring allows the Systems Center Operations Manager 2012 to monitor specific applications and URL’s, not just to test the operations, but to confirm that the site is performing in the best response time possible.  This next level monitoring confirms the response time and even perform test-user accounts log into the session and validate the data.
  • Service-oriented management is a tool that recognizes redundancy in multiple servers, therefore multiple notifications are not sent is one system triggers a series of events by loss of redundancy.  Based on the service of the machine, the notifications are sent. This management tool verifies that critical applications such as email routing, web hosting, domain authentication, and the like are “in-service”.
  • Service Level Agreement tracking and reporting is an important feature.  Many organizations now have SLA’s regarding specific service levels that must be met in an agreement metric, so if a network service is offline or degrades, then the service level quality is triggered and the SLA is measured.  The report generated allows the system admin to provide additional administrative activity to meet the SLA.
  • Finally, enough cannot be said about the expansive reporting that Systems Center Operations Manager 2012 provides.  Previously, the Systems Center Operations Manager Reports were an “add-on” that most opted out on because they were just unaware of how valuable the data actually is.  With Systems Center Operations Manager 2012, the reports are a click away inside the Systems Center Operations Manager 2012 console.


There are some changes in Systems Center Operations Manager 2012 that most IT administrators should be aware of.  The first is the removal of the Root Management Server.   The workload is split evenly across all management servers in the management group, and this allows hierarchy without the need for clustering or even replication functionality.   The Systems Center Operations Manager 2012 added a Resource Pool to associate the workload, provide network device monitoring, health rollup monitoring and group calculation.  In addition, Systems Center Operations Manager 2012 expands it’s support for UNIX and Linux systems by adding the ability to configure sudo elevation in a RunAs account so that it can perform administrative tasks on specific target systems.


Finally, Systems Center Operations Manager 2012 is a powerful tool that assists network administrators be proactive for their organizations, to address issues before downtime.  Future articles will address benefits of the Systems Center Operations Manager 2012 in much more depth.


PSS Enterprises is proud to offer additional consultation on Systems Center Operations Manager 2012 and how it, in conjunction with the other applications in Microsoft System Center 2012 can assist your organization.


Call 1-800-285-2448 or email to schedule your free consultation today.

Cloud Computing, Is It Right for Your Business?

A recent study of SMB’s in America showed that 70 percent of IT budgets are typically spent on maintaining current IT infrastructures, and only 30 percent are typically spent on new capabilities.

What does that mean?

It means that most businesses do not or have not developed a business model that allows for the adaptation or adoption of new technologies to assist in business growth.  It has been argued (rightfully so) that all businesses need to consider the power of Cloud Computing, and apply more resources to the many benefits of The Cloud.

What is Cloud Computing?

It is the next big paradigm shift in technology.  Simply put, Cloud Computing is a new consumption and delivery model for information technology and business services characterized by:

  • Ubiquitous network access
  • On-demand self service
  • Location independent resource pooling
  • Pay-per-use
  • Rapid Elasticity and Provisioning

Evolved from grid computing, and building significance in virtualization, networking, and provisioning multi-tenant architectures, Cloud offers a new way of doing business. Utilizing The Cloud, businesses can help provide access to new markets, enable new business models, while creating value within the business by lowering costs.

How can this affect my business?

These value drivers have the potential to transform businesses in the following ways:

  • Providing an open and elastic IT environment
  • Driving business innovation with large numbers of new applications
  • Increasing business responsiveness
  • Lowering cost of ownership and improving asset utilization
  • Enabling real-time data streams and information sharing
  • Providing global resources
  • Optimizing IT investments

Show me what that means….

PSS Enterprises has helped businesses:

  • Reduced hardware costs, resulting in a 65% savings via reduced infrastructure and improved hardware utlitization
  • Saved 27% on licensing costs simply by improved practices
  • System administration savings of 45% by eliminating administration and operating costs
  • 76% savings in labor by reducing service request management.

Proof that using The Cloud will lower capital and operating costs of IT by providing dynamic infrastructure implementation and management automation.

For Example:

The data that the user works with is normally stored on their machine. Using The Cloud, the data is saved in the cloud, not on the machine, so when the laptop is broken, lost, or stolen, all is not lost.

Your employee has suddenly come down with an infection that would wipe out the whole office if they came to work.  With Cloud virtualization, they can login to work from their home PC and work from the comfort of their infectious home.  For that matter, with cloud, all employees could work from home, thus elimiating the need for office overhead.

You are on a business trip. You forgot the CD, thumbdrive, or laptop that had the killer presentation on it.  With Cloud, the data is stored online, you simply access it online from anywhere and forgo the drama.

Cloud Computing is the future of best business practices everywhere. To have a Solutions Specialist consult with you and see how your company can benefit from The Cloud, call us at 1-800-285-2448 or send us an email to  Need a question answered right away?  Go to, and click on the icon in the top left corner of your screen that says “Get online help now!”

LAN Provider

PSS Enterprises offers LAN solutions that enable organizations to scale, adapt, and align their IT infrastructure with changing business demands. Its innovative Application Delivery Networking (ADN) and file virtualization products enhance IT agility and redefine the management of storage, application and networking resources, streamlining application delivery and reducing costs. Global enterprise organizations, service and cloud providers, and Web 2.0 content providers trust PSS Enterprises to keep their business moving forward.

Call 1-800-285-2448 to schedule your free on-site consultation. Solutions Specialists are standing by.