PSS ENTERPRISES » microsoft response point

What is SIP and it’s effect on Business?

joslynsmith — Wed, 08 Jul 2009 19:43:33 +0000

After advertising our $30 SIP trunks, the email boxes were jammed with questions. What is a SIP trunk, what does it do, how can I get one, is it okay if I don’t have one, and the most humorous question, were we misspelling ZIP as SIP? To clarify all these and more, read on.

SIP, or Session Initiated Protocol, is a vessel in which voice, data, and video pass over an IP (internet) line. VoIP, Conferencing, Application Integration, Instant Messaging, Email, and Calendar, are just a few of the everyday workspace applications we use that are transported via SIP.

For example, PSS Enterprises installs a new Response point system in the office. There is a base unit and 6 phone devices. All of the phone devices connect and communicate to the base unit via SIP connection.

These phone devices have the standard operating options we have become accustomed to such as hold, park call, transfer call, and conference. Each Response Point phone device has a bright blue button in the phone. This button, when pushed, enables to the phone to connect to the base and initiates a speech recognition system. The end user then speaks the instruction to the phone, the voice command is carried to the base unit via SIP, the command is processed and the resulting action is sent via SIP.

So to recap, a SIP trunk is a device that allows you to move voice, data, and video over the internet from one device to another. Any company that wants to advance their technology and potential uses should have one. To get a SIP trunk, call 1-800-285-2448, option 1. A technical consultant will then assist you or an email can be sent to mail@pssenterprises.com and we will contact you.

Not Your Typical Phone System

joslynsmith — Fri, 19 Jun 2009 13:06:09 +0000

In today’s economy, it is not enough to make do with what you have, stretch staff to a breaking point, or squeeze every drop of toner from it’s cartridge to make ends meet. In this atmosphere, a successful office is one that proficently productive. Making a small improvement to the office, such as a new phone system, could exponentially increase production, ease staff burdens, and create a positive work environment. This new phone system is not really a phone system at all. Please evaluate the following:

Can your current phone system do the following:

Auto Transfer via Voice Command?
Interact with Microsoft Outlook
Create a spreadsheet of all the inbound, outbound, and missed calls

Why not a phone system that:

Show which employees are on a call, idle, or making sales calls
Sends your voicemail as an email to you
Have one button that controls transfers, departments, and pages
Creates spreadsheets and exports them to Excel for easy to read data analysis

This is not a phone system, but rather IP network devices that accompany your PC. It works with the computer to maximize production. Interested? For a free demo, call 1-800-285-2448 or email mail@pssenterprises.com and a Solutions Specialist will schedule an appointment.

Unified Communications in Denton, Texas

joslynsmith — Wed, 28 Jan 2009 16:36:28 +0000

How can unified communications help develop a business? What is “unified communications” and what all does it encompass? We would like to take a moment to clarify a term that is becoming more commonly used in today’s workplace, and how it effects you, the end user.

Unified communications, or UC, was created to streamline the communications process. Traditionally, the user had 2 forms of communication, the phone and the computer. With technology advancing as quickly as it has, the user has multiple facets of communication. Phone boxes (PBX), VoIP (voice over Internet protocol), Cellular, land lines, data line, email, faxes, and we could just keep listing ways that one person could communicate with another. Lets take this to the next level. How do you combine all of the ways to communicate and make it easy to use? How does that help anyone? Ask yourself these questions:

Are you limited by what you can do outside of your office?
Would you like to be able to access your desktop from anywhere?
Would you like all your calls that go to your office come to your cell phone when you are not in the office?
Would it be easier to check your voicemail if it was in an email?
How would you like to be able to access any document from any computer?
Do you want your faxes to come to your email as an attachment rather than waste paper resources on the fax machine?

Let’s look at the responses to these questions. Are you limited by what you can do outside of your office? What happens when you are sick and have to stay home? Are you missing a whole day or two of productivity because your desktop is at work? With UC, you can work from home, your car, the mall-where ever you may be, as long as you have access to the Internet. This leads to question two, would you like to access your desktop from anywhere? You can when you have simplified the communications process. What about when you are on the road? Your potential client probably doesn’t have your personal cell phone number, so how do you not miss their phone call? With UC, you can still get the phone call even though you are not in the office, and you can even get advanced caller identification on all your calls no matter where you are. And wouldn’t it be great to access any document from any computer? Besides carrying a handful of USB Flash drives, you can utilize cloud computing with UC. This means all your documents are stored and accessed via the Internet. What about faxes? Wasting paper on junk faxes, and even using a fax is starting to become obsolete. With UC you can go green (paperless) and get all faxes via email. Need to send a fax? Scan and send it as an email instead. This saves time and resources and we all need to do that. Using UC can help expand your client database, video conference, and manage your time effectively.

Unified Communications is designed to make your current communication process more efficient. You need to streamline all the forms of communication that you use on a daily basis into an easy to use mobile application. It is possible to remain cost effective and efficient at the same time. We can show you how.

Call PSS Enterprises today. 1-800-285-2448.

http://blog.pssenterprises.com

http://www.pssenterprises.com

Business Solutions

joslynsmith — Fri, 26 Dec 2008 20:07:55 +0000

Business Solutions

“Solutions” is a powerful word. It is the answer to your problem, the missing link, and

the results you were looking for. When one does a search for “solutions” it is always implied that you must put what type of solution you are looking for. Are you looking for technical solutions for computer issues, management solutions for personnel, or the right mix of soap and water for a bubble solution? See what I mean? So to help you understand what kind of “business solutions” we offer, here is a list of them.

“IT Solutions”

Information Technology Solutions solve your “computer/server” problems. We offer simple to complex solutions such as monthly maintenance programs to Network Administration and Server technology. Our IT staff is knowledgeable and friendly, and we offer “Power-Paks” to serve your IT needs.

“Unified Communication Solutions”

Unified Communication Solutions solve your telephony issues. Whether you need BlackBerry enterprise server assistance, or a new phone system for the office, we can help you. By the way, we handle VoIP solutions as well.

“H/R Solutions”

Human Resource Solutions are not so simple. When dealing with employees, you need to know that the personal information and the issues that come with employee management is handled professionally. We encompass the entire spectrum of Human Resource Solutions, from employee documentation, hire to termination, COBRA, and even OSHA compliance.

“A/R Solutions”

Accounts Receivables Solutions are exactly what they say they are. If your customers are not paying you, then we correct this issue. Specializing in Mechanics and Material-men Liens, we have a way to make sure that your A/R reports is minimal.

“SEO Solutions”

Search Engine Optimization Solutions solve your web traffic issues. If your not getting enough hits on your site, or people just don’t know who you are and what you are about, we can help change that. Specializing in keyword optimization, we can help you get top spot on search engines like Google, MSN, and Yahoo without killing your marketing budget.

Solutions. That is what we do. We want to make running your business efficient and effective.
Do you have an issue? Call us today at 1-800-285-2448.

PSS Enterprises

121 W. Hickory #201

Denton, TX 76201

940-337-8989

http://www.pssenterprises.com

http://blog.pssenterprises.com

Response Point – IP PBX & VoIP PBX Solutions for Small Business Phone Systems

admin — Mon, 10 Nov 2008 19:29:50 +0000

Microsoft Response Point VoIP PBX phone system software offers small businesses scalable phone systems for up to 50 users. VoIP-enabled phone systems have built-in voicemail, auto attendant, speech recognition, call forward & transfer.

PSS Enterprises

Phillip Smith Sr

PSS Enterprises

www.pssenterprises.com

1-800-285-2448

121 W HICKORY

DENTON, TX 76201

PO BOX

Lake Dallas, TX 75065

Response Point

admin — Mon, 10 Nov 2008 19:07:31 +0000

Easy to use

Response Point lets you access phones, contacts, and features using only your voice—all with the push of a blue button. Thanks to Microsoft’s award-winning speech recognition technology, you simply tell your phone what to do.

Easy to manage

Management of standard phone systems requires extensive training and networking expertise. Response Point empowers you to complete phone moves, additions, or changes with just a few quick mouse clicks. Microsoft’s familiar and intuitive visual interface guides you through the simple installation process, step by step. And integration with Microsoft Office Outlook means you can use the Response Point Assistant to voice dial your Outlook contacts, enhancing the way you already communicate.

Easy to grow

Response Point empowers you to expand your phone system as your business grows. Average PC users can add new phones in minutes. And by leveraging the benefits of Voice-over Internet Protocol (VoIP), Response Point makes it incredibly easy and cost effective to add new phone lines—without the wiring hassles of a traditional phone system.

Response Point puts powerful technology—previously too expensive and complicated to install and manage—right into your hands. Delivered on industry-leading hardware from D-Link, Quanta, and Aastra, Response Point is a complete, affordable phone system that grows with your small business.

Phillip Smith Sr

PSS Enterprises

www.pssenterprises.com

1-800-285-2448

121 W HICKORY

DENTON, TX 76201

PO BOX

Lake Dallas, TX 75065