Information Technology

PSS Enterprises offers pro-active solutions through their technology department, Denton IT.  Our clients are assigned a Solutions Specialist who goes on-site to our clients location.  Upon our initial meeting, our Solutions Specialist will provide a FREE technology assessment.  Aside from resolving any immediate technology need, our Solutions Specialist wants to know how the client intends on growing and increasing their business.  It is key to how we provide customized solutions to our clients  to achieve their goals.   From creating an IT budget, staffing, remote support, network administration, to relocation services, project management, and forecasting, our Solution Specialist is there to make sure all needs are met and expectations are exceeded.

Consulting

Many business reach an important fork in the road to growth several times.  Determining what path to take can be daunting and confusing.  PSS Enterprises offers consulting services to help businesses make the right decisions.  Market analysis, production efficiency, design, marketing, OHSA compliance, and successful execution of projects are just a few of the ways that PSS Enterprises assists in the development of our clients business.

Outsourcing

PSS Enterprises realizes that growth can be expensive.  The old adage “It takes money to make money” most certainly applies in this facet.   Your business might need a Human Resources person now that you have more that just a few employees.  Perhaps you need to cut costs and eliminate some full time positions, but the work still needs to be done in absence.   Whatever the case might be, PSS Enterprises can assist with the temporary placement of employees, or filling a department need remotely.

Ease of Use

Why do business with PSS Enterprises?  Ease of Use.  Here are just a few of the reasons our clients stay with us and refer us to their associates.

• PSS Enterprises exclusively offers Power Paks, a preset prices based on services rendered in a preset time block.  This allows our clients to budget their expenses, forecast usage, and increase productivity while maintaining control.  Our terms are simple and so are our service rates.
• Remote support: Get the help you need when you need it.  Click HERE to gain access to our technology website, Denton IT.  Remote support from a certified technician is only a click away.
• 1-800-285-2448 will connect you to a Solutions Specialist right away.

Call, email us at mail@pssenterprises, or click to get started.  We are ready to start developing our relationship with you right away.

For years now, companies have sought to take costs out of business functions and IT overhead through outsourcing. The investment and commitment is usually high, and the terms of your arrangement are typically inflexible. Many organizations, however, are seeking a middle ground between “do-it-yourself” and “sign away the support of your business”.

PSS Enterprises offers Flexible and Strategic IT outsourcing for Sustained Growth.

We offer a comprehensive array of Managed Service solutions, including:

• IT Services Management: We can leverage our information technology expertise to create a reliable, secure, and cost-effective technology solution today for your business, complete with solution delivery, monitoring, and ongoing support.

• Business Consulting Solutions: We can provide a full spectrum of support for your strategic and service delivery needs. These solutions can be seamlessly integrated through our end-to-end offerings, which include IT consulting, systems and technology integration and management, and business process services.

• Strategic Application Management: We can provide ongoing management of core enterprise applications, as well as custom developed applications.

• Business Process Management and Staff Augmentation: We can help your business create or outsource to a single, discrete business process system by allowing you to take advantage of PSS Enterprises’ best practices and scalable capabilities.

In short, we can help you lower costs, increase productivity, and improve service delivery performance. As management and technology consultants, PSS Enterprises is highly qualified to operate both complex & integrated IT applications, and to help align critical business functions with the evolving needs of your business.  PSS Enterprises can deliver an entire solution — covering everything from Level 1 help desk support, to application maintenance, to disaster prevention and recovery. Foremost, your organization benefits by having just a single point of accountability for all your business-related issues, at a predictable, fixed fee.

PSS Enterprises Managed Service solutions can help you:

• Lower operational costs and improve productivity — Take advantage of economies of scale, with lower costs for greater technology expertise.
• Reduce risk — Your business will quickly and effectively react to IT issues, the increased complexity of IT applications, and the rapid rate of IT business change.
• Maintain control of your destiny — You will maintain full control of strategic functions while you have us help you manage a piece of your business.

We look forward to working with you to help drive the growth and success of your business.

1-800-285-2448

https://www.pssenterprises.com

https://dentonit.com

• Are you limited by what you can do outside of your office?
• Would you like to be able to access your desktop from anywhere?
• Would you like all your calls that go to your office come to your cell phone when you are not in the office?
• Would it be easier to check your voicemail if it was in an email?
• How would you like to be able to access any document from any computer?
• Do you want your faxes to come to your email as an attachment rather than waste paper resources on the fax machine?

If you are at work, who do you talk to about this? Do you have a phone number of a person you are supposed to call? Do you need technical support or do you need the help desk? How do you know?

According to SearchCRM.com, Help Desk is: in a business enterprise, a help desk is a place that a user of information technology can call to get help with a problem. In many companies, a help desk is simply one person with a phone number and a more or less organized idea of how to handle the problems that come in. In larger companies, a help desk may consist of a group of experts using software to help track the status of problems and other special software to help analyze problems (for example, the status of a company’s telecommunications network).

Wikipedia says technical support (also tech support) is: a range of services providing assistance with technology products such as mobile phones, televisions, computers, or other electronic or mechanical goods. In general, technical support services attempt to help the user solve specific problems with a product—rather than providing training, customization, or other support services. (At PSS Enterprises, we like to think that instead of “rather” it should be “including”.)

For too long, we have been exposed to someone else’s definitions of technical assistance, whether it is your boss, the guy down the hall or the intern in your office. The bottom line is that you need your computer, mobile, laptop, and other technical tool to work so that you can do your work. Whether you call the help desk or get tech support, you need your issues resolved quickly and efficently. These days, a unfunctional PC or laptop means down time for the company. This means that every minute spent not being productive is literally hitting the bottom line. Did you miss a great sales opportunity because your email is down? What about the presentation that you spent all week working on, and now you can’t find it anywhere on your system? Call it tech support or help desk, either way you have issues with your technology that need resolution. Who cares what you call it as long as it gets done?

PSS Enterprises offers a top of the line technical support team. With just one phone call, you will have an expert technican logged into your computer, server, or phone system to resolve your issues and provide you with a solution in real time. They utilize remote technology so that you do not have to wait for the “geek team” to load up in their funny car and drive to your location. Simply a phone call and typing in a simple URL will get you back to funtional in no time. Their office is located in Denton, Texas, but they have the technical ability to assist anyone, anywhere.

Even if you don’t have a pressing technical issue, what else can PSS Enterprises do for you?

• Would you like an IT forecast and budget for the next year, 3 years, and 5 years?
• Are you ready to go green and reduce paper in your workspace?
• It is possible that you are ready for a more efficent, more effective office enviroment?

Take a moment to assess your current technology.

• What does it say about you and your company?
• Are you telling the world that your have the equipment and tools to handle your customers effectively or are you just trucking uphill, praying that the memory, bubble gum and scotch tape will do the trick just a little longer?
• Are your receptionists and customer service employees dropping hints (or just telling you) that your current phone systems is outdated and hard to use?

Take a look at where you are and where you want to be. What do you need? Help Desk or Technical Support? Call PSS Enterprises today, and get your customized solution.

PSS Enterprises
121 W. Hickory St.
Denton TX, 76201
1-800-285-2448

http://www.pssenterprises.com