19 Dec 2008 @ 6:58 PM 

It’s 6:15 a.m. on a Wednesday and you are checking your email while drinking your morning coffee.  You see one titled “I won’t be in tomorrow :(“. As a business owner you can only guess from which of your stellar cast of employees you will have to suffer without today.  It is from your Human Resource department, they have a child who began to become ill last night and their spouse is out of town and have no one else to stay with their sick child.  Then it dawns on you that TODAY is the day that all the open enrollment benefits must be processed in order for your employees to continue or change coverage of their medical benefits.  You skim through the rest of the email that reiterates the epiphany that you just had.  Your HR manager suggests that you scan the employee paperwork, email it, and she will take care of the rest.  You call, wincing because of the hour, but you have to know how your employee can work from home without you having to buy expensive software or hardware or whatever technical gadget that all your employees seem to hit you up for.  

 
    The early morning call is answered on the first ring (no brain-er) and a whispered, “Hello, Did you get my email? I am so sorry and the timing on this stinks so bad.”  After a quick briefing of all the physical ailments all parties involved she asks if you can scan the employee paperwork.  She tells you where on her desk to locate the paperwork and how to scan it properly.  Slowly a light shines brighter in your mind and you ask her, “Uh, are we really supposed to scan and send employees personal information including their social security numbers and all that sensitive data over the Internet?”  A long pause is followed by “Crap. Your right, we have no right to do that with our employee data.  What are we going to do?”
 
You then ask how it was she was planning on entering all that data anyways.  She starts a spiel about some kind of ”cloud” thing that allows her to see the same documents that she uses at work at any computer, no matter where she is.  This intrigues you, and you start asking more questions.  But she just doesn’t have enough answers for you and she suggests speaking to the IT department that you outsource all of the tech stuff too. She suggested that you tell them the predicament that you are in, and maybe that they have a solution that doesn’t jeopardize your employees sensitive data.  You get off the phone with her and you dial 1-800-285-2448 and don’t worry that it is early in the morning because they are a 24/7 operation.  You spill your guts and they tell you…..
 
 
 
What?  You want to know how it turns out?  Call 1-800-285-2448 and we will tell you. 
 
PSS Enterprises
 
 05 Oct 2008 @ 2:45 PM 
For those who are responsible for Human Resources, you know what I am talking about, for those of you that have not ever had the “pleasure” of Human Resource work, please allow me to explain.  Your HR manager plays a vital role in your business.  I-9′s, Social Security issues, Workers Compensation benefits, these are just a few of the responsibilities in which they are held accountable.  However, in many small and medium sized businesses, the HR person usually wears more than one hat. They are often also the accounting department, office manager, or owner.  As we all know, wearing multiple hats can lead to a lack of attending to the “less” urgent matters (i.e. HR) 
 
Human Resources is a highly organized, carefully documented, area of expertise.   In the suit-happy world that we live in today, management of your Human Resource Department should be at the top of the priority list.  One must never be to careful at the wording of their employee handbook, safety manual, or fire/emergency evacuation plan.  To assess if you have handle on your HR department you should ask yourself these questions:
  1. Where are my employee files right now?
  2. What is in my employee’s file? I-9, 1099, W-4, copies of 2 forms of ID, emergency contact information, and benefits paperwork are just standard paperwork that should be in your files at all times.
  3. Absentee records, timekeeping, and disciplinary records- are they kept up to date?
  4. Is your benefits administration information up to date?
  5. What is contained in your employee handbook?  Are you protecting yourself and creating a fair environment for your employees?
  6. Workers Compensation-who handles your paperwork with the state? Who administers your protocol?
  7. OSHA record keeping-if you are industrial, who is your officer and what lines of communication does the officer have with your HR manager?
  8. Is your commercial insurance handled in your HR department? If it is not, it should be.
  9. Are you registered with the new government website to verify your employee’s social security numbers? 
 
 
Unfortunately, this is just a scratch in the surface.  No matter the size of the company, Human Resources is a vital area of business.  Your employees deserve to have their information protected and their rights preserved.  At PSS Enterprises, we can make sure this happens.  We will update and organize all your HR information, store employee information in a secure database for easy access.  We can review all handbooks and manuals for gaps in coverage and verify that your business as well as your employees are protected.  PSS Enterprises can create a safety program for those industrial companies that do not have one as well as inform you of all the information you need to have to keep you OSHA compliant.
 
PSS Enterprises will take care of the details that often slip through the cracks and offer you peace of mind.  Business owners have to consider cost and options when it comes to handling this department.  We assure you that we are timely, efficient, and current on all the latest practices of effective Human Resource Management at a fraction of the cost of employing a full time HR Manager.    Call us at 1-800-285-2448 for an assessment and visit us online at www.pssenterprises.com for all the other B2B services that we offer.  If you have a question regarding this post, email us at mail@pssent.com .
 
 
Posted By: joslynsmith
Last Edit: 06 Oct 2008 @ 05:55 AM

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