Microsoft Systems Center Operations Manager 2012

Microsoft Systems Center 2012

Article 1.3



Systems Center Operations Manager 2012 is used to monitor and alert network administrators when a device, be it a server, desktop, workstation device, application, laptop, etc… is not working properly.  By not working properly, that could mean anything from the application process is slower than benchmark “normal” to a device completely being offline.   This proactive monitoring sends alerts triggered before the device actually fails.  The Systems Center Operations Manager also has the ability to utilize automation by having a proxy system log into a web or application server using stored credentials and validate applications and systems through the whole enterprise.


Systems Center Operations Manager 2012 does an excellent job of monitoring an organizations system operation proactively.  Rather than waiting for system failure, expensive downtime and stopped production, the Systems Center Operations Manager 2012 identifies and tracks systems that are not operational at benchmark levels based on the age and performance of the device.   The Systems Center Operations Manager 2012 notifies IT professionals of devices it identifies as “replaceable” or should be replaced soon as not to fail the system.  Reports are generated automatically that detail the devices reliability based on on-going performance metrics.


Systems Center Operations Manager 2012 doesn’t just monitor the physical servers and their applications, but virtual host servers as well.  As more companies see the fiscal and technical sense it makes to virtualize servers offsite.  Systems Center Operations Manager 2012 was designed to monitor the physical server that hosts the virtual servers and their applications as well.  Systems Center Operations Manager 2012 can detect a potential problem on the physical host problem that impacts the performance of the guest applications.


The beauty of the Systems Center Operations Manager 2012 is that it monitors so well, it can alert the IT professionals when there is slowness or a “sluggish” application running on a client system hosted by the physical server.  When the monitoring viewpoint is a user’s viewpoint, then the value is added exponentially.


From an administrative and compliance viewpoint, Systems Center Operations Manager 2012 does an excellent job of supply supporting documentation to verify to auditors and compliance officers that the organizations Information Technology department meets the regulatory compliance.  The automatic reports can identify measures such as password attempt violations, service-level agreement details, validation of encrypted data access, and much more.


The Systems Center Operations Manager 2012 literally has hundreds of features at an IT professional’s disposal; however there are only nine major features that commonly interest the administrative professionals.

  • Of course, Server and Client system monitoring tops the list.  As the primary function of this program, it is the heartbeat in which other programs rely on .  Using the agent installed, information is sent to the Systems Center Operations Manager 2012 to be tracked, logged, and monitored on a continuous basis.
  • Event Correlation is an advanced feature of Systems Center Operations Manager 2012 that knows when a WAN connection has failed, that all the devices on the other side of the WAN have statuses of “unknown” so instead of sending dozens of alerts notifying the IT department of the “unknown status” of all the devices, it instead sends one urgent notice to advise the system administrator that there is a loss in connectivity.
  • Event log collection has been an important trouble shooting tool since it introduction many years ago.  Systems Center Operations Manager 2012 has the ability to collect the event logs and system logs, consolidate the data, and provide reports on the aggregated information.
  • System Monitoring is more than just noting that the system is operational or not, but also the response time of the system and their applications that run on the system.  Specific applications like SharePoint, SQL servers, and Exchange servers can have customized monitoring per application.
  • Client System monitoring is a newer features that allows the Systems Center Operations Manager 2012 to report on the host server as well as the client workstations in the network.  This client system monitoring assists in managing and supporting critical systems to the productivity of the organization.  That could be the CEO’s laptop or the workstation that serves as the company’s print server.  As long as the device is connected to the network, Systems Center Operations Manager 2012 will monitor and report on that devices’ are the lifeblood of the organization.
  • Application monitoring allows the Systems Center Operations Manager 2012 to monitor specific applications and URL’s, not just to test the operations, but to confirm that the site is performing in the best response time possible.  This next level monitoring confirms the response time and even perform test-user accounts log into the session and validate the data.
  • Service-oriented management is a tool that recognizes redundancy in multiple servers, therefore multiple notifications are not sent is one system triggers a series of events by loss of redundancy.  Based on the service of the machine, the notifications are sent. This management tool verifies that critical applications such as email routing, web hosting, domain authentication, and the like are “in-service”.
  • Service Level Agreement tracking and reporting is an important feature.  Many organizations now have SLA’s regarding specific service levels that must be met in an agreement metric, so if a network service is offline or degrades, then the service level quality is triggered and the SLA is measured.  The report generated allows the system admin to provide additional administrative activity to meet the SLA.
  • Finally, enough cannot be said about the expansive reporting that Systems Center Operations Manager 2012 provides.  Previously, the Systems Center Operations Manager Reports were an “add-on” that most opted out on because they were just unaware of how valuable the data actually is.  With Systems Center Operations Manager 2012, the reports are a click away inside the Systems Center Operations Manager 2012 console.


There are some changes in Systems Center Operations Manager 2012 that most IT administrators should be aware of.  The first is the removal of the Root Management Server.   The workload is split evenly across all management servers in the management group, and this allows hierarchy without the need for clustering or even replication functionality.   The Systems Center Operations Manager 2012 added a Resource Pool to associate the workload, provide network device monitoring, health rollup monitoring and group calculation.  In addition, Systems Center Operations Manager 2012 expands it’s support for UNIX and Linux systems by adding the ability to configure sudo elevation in a RunAs account so that it can perform administrative tasks on specific target systems.


Finally, Systems Center Operations Manager 2012 is a powerful tool that assists network administrators be proactive for their organizations, to address issues before downtime.  Future articles will address benefits of the Systems Center Operations Manager 2012 in much more depth.


PSS Enterprises is proud to offer additional consultation on Systems Center Operations Manager 2012 and how it, in conjunction with the other applications in Microsoft System Center 2012 can assist your organization.


Call 1-800-285-2448 or email to schedule your free consultation today.

Microsoft Systems Center 2012 Article 1.2

Microsoft Systems Center 2012

Article Series 1.2

This article takes a look at the Microsoft System Center Configuration Manager, or SCCM. First, we will discuss the role and features of the product, and then expand a bit on the various new changes made in this version of the software, and what distinguishes it from earlier versions.

The SCCM is the brains of Microsoft’s System Center 2012 Suite. It maintains consistency in system configuration and management by using templates in the individual build process. The templates are used and crafted by IT Professionals to meet the individual needs of their organization. Whether they be security, business or functional application needs, SCCM does it all. To support this organizational structure, SCCM has additional components called Compliance Settings that maintain consistency across various systems and machines by preventing users from updating using unsupported or unique update parameters – a sort of regulatory safeguard for your system.

Next, let’s talk about the features of SCCM. Microsoft offers with this product hundreds of features that IT administrators can use as a part of their configuration to enhance their management practices. While some are more apparent than others, the general major features are as follows:

Operating System Deployment – All computers are based off of an operating system. However, deploying an operating system to all the computers of a vast organization can be quite a trying task. SCCM makes it simple to do by providing all the necessary tools to quickly and easily deploy and operating system as either an imaged installation or as a scripted method of installation.

Patching and Updating – Once an organization’s operating system of choice has been deployed, the work doesn’t stop. SCCM include the mechanism and tools needed to patch and update current systems, improving on the often used Windows Server Update Services tool by providing administrators with a more active patching capabilities. The active update system also conforms to any organization’s needs, forcing system patches, updates and reboots as dictated by the administrator based on policies set and published by the IT department.

Organizational Tools – In order to efficiently and effectively provide system updates and patches, the management tool needs to know what hardware and software each system in a network is running. That’s where SCCM comes in, providing the tools necessary to track the physical and digital assets of the systems it is managing. In addition, SCCM integrates a report generation tool that includes the ability to create personalized and customized reports on practically anything, ranging from asset inventory reports, to patch and update levels of each machine in the entire enterprise. Finally, SCCM also provides compliance management, ensuring that all systems have the same software, drivers, updates, settings and other important information to easily meet the most stringent compliance rules.

Remote Control – In the unfortunate event that a system needs to be serviced, SCCM has a remote-control process that allows the IT Administrator to remotely log in and control any computer either on or off the network with ease, making diagnosing and troubleshooting problems that much easier.

Software Deployment – Even though the operating system deployment will install the base OS itself on a server or client’s system, there are other things that need installations from time to time. An example is applications that need to be managed. SCCM allows and Administrator to effortlessly install, update, and manage software applications on any system, including unique applications configuration and customization.

HTTP and HTTPS Client Connections – An important part of SCCM is it’s ability to provide the simplest and most efficient form of client connections. In most organization’s networks, to manage a system it had to be directly connected to the network for someone to connect to, or someone had to VPN remotely to the network to apply patches and updates. With SCCM, this antiquated mode of support is gone, with a new HTTP and HTTPS connections system in place. This means that a remote system need only be connected to the internet, and it can be reached and provided support and updates from anywhere in the world, connected to the SCCM server through a secure HTTPS tunnel.

When Microsoft’s SCCM first debuted years ago, it left quite a bit to be desired. The interface was unfriendly and unintuitive, and its functionality was limited at best. However, with the current corporate movement towards cloud-based servers and computing, Microsoft has really upped their game and developed a product that vastly improves on its predecessor. Despite being the newest edition, SCCM 2012’s interface has not changed much from it’s 2007 predecessor – many changes were internal to provide the most efficient and feature rich experience possible. Here’s a quick summary of what has changed in the newest release:

New Setup Options – IT Professionals are now given the option of installing additional site system roles, such as Management Points and Distributions Points, during the setup process.

Addition of a central administration site – The newest editions of SCCM has added a new configuration option of setting up Central Administration Site at the root of the SCCM hierarchy. Now, instead of having the Central Site also being the Primary Site for all SCCM roles, the Administration Site is used for reporting and to facilitate communications between primary sites, thus adding the option of an additional layer for administration.

Behind-the-scenes Changes – SCCM now uses database replication to transfer data and update changes of site database content with other sites. It has also removed the need to configure Network Load Balancing Management Points – management points are now automatically set up and configured when they are added to a site.

Elimination of Native vs. Mixed Mode Sites – Both mode sites are no longer distinguished from the other. This means that potentially an organization could communicate with internal Management Points over HTTP while simultaneously requiring external Management Points to connect over HTTPS, providing more flexibility and security.

Elimination of Site Roles – SCCM no longer has system roles for many points, instead including them in a hierarchy with no need to specify a default Management Point.

Security Improvements – The newest version of SCCM provides various security improvements, including the addition of role-based administration to provide organizations with the ability to manage and administer endpoints across an entire enterprise, and improvements in the use of certificates and the introduction of user and device collections.

Microsoft’s System Center Configuration Manager runs it all. From the first steps of deploying an operating system, to managing, updating, and supporting a vast array of systems in an enterprise organization, SCCM makes it simple and easy to do, and PSS can help. We have the experts available to help you move your organization to the next level of efficiency and productivity.

1-800-285-2448 ext 1 (Technical Support)

Microsoft Systems Center 2012

Microsoft Systems Center 2012

Article Series 1.1

Microsoft Systems Center 2012 is a suite of programs from Microsoft that encompass Server management in one easy to use platform.  Prior to the release of this product, IT professionals found themselves managing patching computer systems, imaging workstations, monitoring servers, deploying software manually, backing up systems, and monitoring servers individually.   Now with Microsoft Systems Center 2012, the suite manages all those tasks, under one license.  Standardizing with Microsoft Systems Center 2012 is not only cost effective decision; it is a solid technical integration decision as well.  This article will discuss the important programs that comprise Microsoft Systems Center 2012 and how they are beneficial on all enterprise levels.  This article is the first of the series, and each article will further examine the components of Microsoft Systems Center 2012 and offer best practices as well.

The primary component in Microsoft Systems Center 2012 is System Center Configuration Manager.  This is the building block program that all of the other platforms will expand upon.  The System Center Configuration Manager begins with the ability to image or lay down the base operating system on a server or client-system based on specific guidelines for configuration.  Once the operating system has been installed the Systems Center Configuration Manager continually applies updates and patches to the system as necessary.  This platform also tracks the system inventory and allows IT professionals to maintain system configuration is maintained or edited as the enterprise grows, and has remote-control capabilities.

The Systems Center Operations Manager takes the organizational structure created and developed in the Systems Center Configuration Manager and monitors the on-going health of the system, as well as any applications that are installed and utilized on the system.  Based on specific rules, the SCOM tracks any sequence that falls out of the standard configurations, and notifies the IT professionals immediately to resolve the issue before it becomes a catastrophic mess, saving time, money, and resources that would be used to correct the issue and keep it from escalating.

The Systems Center Data Protection Manager is a god-send to the back-up world.  The Systems Center Data Protection Manager backs up client systems, server file systems, and Exchange databases, SQL databases, Hyper-V guest sessions, SharePoint Data, and all workstations that have Windows 7 and are connected to the network.  Thanks to this program, the organization now has the ability to recover a single file that was lost to restoring a completely dead machine.  Most companies cannot put a price on recovering their email, let alone a machine, or the company server.  With Systems Center Data Protection Manager deployed in the Microsoft Systems Center 2012, the client can completely recreate the network and system with new machines should there be a fire, act of God, or some other horrible event without the loss of data.

The Systems Center Virtual Machine Manager is a way to manager virtual systems.  As more and more companies opt out of having physical servers on location and are moving to virtual servers, clients are looking for a way to manage this process.  The Systems Center Virtual Machine Manager can also transfer fully running physical servers and transfer the operating system, application, and data to a virtual server in an automated physical-to-virtual conversion process.

The Systems Center Service Manager is a product that performs incident management and change control system that is tightly integrated with the Systems Center Operations Manager, Systems Center Configuration Manager, and Systems Center Virtual Machine Manager to take alerts, log problems, inventory information, and track system configurations so that the IT professionals that manage the network, servers, and systems have a healthy “pulse-check” of the enterprise system.  The Systems Center Service Manager brings together management polices and procedures under one platform that the other Systems Center tools use to facilitate day-to-day tasks.

System Center Orchestrator is a customizable run-book that provides graphical and text-based scripting that allows process not typically found in an enterprise environment to be supported by Microsoft Systems Center 2012.  These special processes can be anything from launching a script, processing a report, moving data from one system to another on a scheduled basis, or any of the similar tasks.  The Systems Center Orchestrator handles mundane tasks that can be standardized and triggered to ensure consistency in the operational process.

Microsoft Systems Center 2012 is a dynamic tool for any organization.  With so many benefits, and only one license to implement them, it is a very easy to see why enterprises that have a progressive growth plan for their business are choosing this option.  PSS Enterprises have the experts on staff to get your organization to this next level, protecting valuable data, streamlining processes, and being proactive in your network management.

Contact your local Solutions Specialist for your free network analysis, and let them show you how an amazing product, Microsoft Systems Center 2012, will save you time, money, and trouble in the future.

1-800-285-2448 ext 1 (Technical Support)

What is Microsoft Response Point Syspine® Digital Operator Phone System?


What is Syspine® Digital Operator Phone System?

Syspine Digital Operator Phone System A lot of work has been put into the design of the Syspine Digital Operator Phone System to deliver a very cost effective business communications solution which can operate on existing LAN cabling infrastructure. The Digital Operator System A50 (DOS-A50) is an IP-PBX phone system designed for growing small businesses with up to 50 desktops.

Syspine Digital Operator Phone System is powered by Microsoft Response Point. Syspine is the Microsoft certificated hardware vendor for Response Point software and pioneered a compact, server-grade, fan-less design to provide the most reliable VoIP Phone system for small business.

What is Microsoft® Response Point™?

Microsoft Response Point Microsoft Response Point is advanced phone system software designed specifically for small businesses that have 1 to 50 employees. The unique voice-enabled user interface instantly connects employees and customers with the people or information they need. With the entire system in one affordable package and support for both traditional phone service and VoIP (Voice over Internet Protocol), Syspine Response Point phone systems are easy to use, and a great investment for any small business.

How It Works

Businesses now have a cost effective, reliable, and space saving design that is quiet, cool and energy efficient. Syspine’s unique “All-In-One” compact server can be placed on the desk or wall mounted based on the customer’s needs. The Syspine DOS-A50 is truly designed for fast installation and set up.

Syspine Digital Operator Phone System is easy to install in the existing office network. The built-in analog line ports provide plug and play access to existing PSTN (Public Switched Telephone Network) analog phone lines. The Syspine IP Phone 310 can be daisy-chain connected with the personal computer without re-wiring the LAN cable or additional expense of new LAN phone jacks. If Syspine is configured with a private VPN to a remote office, the Syspine IP Phone 310 and its associated PC Assistant can access the same home office features and phone lines as if the user was working just “down the hall”.

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Intelligate IP PBX Telephone System


Aastra Telecom PBX is the leading supplier of advanced telecommunications systems..


This system offers a complete range of telephone and switching options in a flexible, future friendly, usable communication platform. With a wide range of complementary corded and cordless terminals, the Ascotel IntelliGate system is the preferred choice for many customers.


The IntelliGate IP PBX Business Telephone System range provides and extensive range of system features ideally suited to today’s business. IntelliGate offers full Voice over IP capability for networking multiple offices across the WAN and also offers a highly cost effective home-working solution with the Ascotel Office 35IP providing extensive desktop flexibility for the remote workforce. This is perfect for those who telecommute, or those on the road often.  This also can double as a benefit for employers whose employees must work from home temporarily due to illness, disability, or other personal reason.


IntelliGate is entirely scalable, matching whatever the size of your business or communications requirements, with wide ranging system options and simple expansion, your system can easily grow with your needs. Based on the very latest standards, the IntelliGate IP PBX range has been designed to offer a full suite of integrated voice and data options to small and medium sized companies, branch offices and home workers.


Experience the award winning style of Intelligate handsets, the ultimate in calling comfort at the touch of a key. With Aastra’s 5 wonderful choices, we offer: Office 10, Office 25, Office 35, Office 45 and the cordless Office 135.  You will enjoy all of the benefits of digital telecommunications without the hassle of reference to tedious user manuals. The easy to use ‘Fox key’ button and interactive display give you access to state-of -the-art technology and a host of system functions and features.


HQ’s / Offices / Branches

The range of IntelliGate PBX systems are fully IP capable, ensuring that you can take full advantage of the latest advances in voice and data integration both now and in the future. Network your various offices and sites together and enjoy the full benefits of centralized communications and potential significant long-distance cost savings provided by Voice over IP.


Ascotel IntelliGate CTI Applications


Here are a few of the essential conveniences that Aastra offers:


• Aastra Call Manager – Intelligent and highly functional screen phone that include options like; operator console, ACD and server functionality


• SmartConnect- enables inbound and outbound calls to interface with a large range of popular business databases and applications.



• Office 1600 IP Screenphone – IP based screenphone for on-site and remote office / home-worker based ..telephony applications.



• Call Manager – PC based telephony applications (CTI) with every IntelliGate system


The new Ascotel IntelliGate version 6.2 provides Call Manager with every system. This provides free screenbased telephony applications and Open Interfaces Platform that opens up the opportunity for new 3rd party CTI and system applications. These include new screenbased operator console options, ACD Call Manager for small call centers, user groups, and the new Office 1600IP screenphone.


This means a FREE PC based ScreenPhone for every extension user, programmable to suit your needs!!


Here are some more details on the 5 different versions of the phone itself.


Office 135/135Pro brings a new dimension of mobility to your business. The DECT telephone meets all cordless telecommunications needs in the best possible way. Small, easy to handle, robust, stylish and user-friendly, it features an extremely long standby time and a hands free function with adjustable volume. The Office 135 increases your ability to stay in touch throughout the home or business premises.


Office 155 Pro – Splash proof & shock resistant, it combines state of the art technology providing all of the features of the Office 130 Pro with a truly robust design for industrial applications. The 155 Pro is dust and splash proof and can be even be supplied as the special intrinsically safe 150EEx version for use in environments where there is a danger of explosions.


Office 135 DECT gets your telephony moving

The Office 135 increases mobility throughout your premises. Reception and voice quality is always first-class, thanks to DECT technology with seamless handover from one radio cell to another.  The Office 135 also lets you enjoy all the benefits of digital ISDN telecommunications on the move. That goes for the special features of the Ascotel system, too, from team calls to text messaging.


Additional Features of Office 135pro and 155 Pro

• The Office 135 and 155 Pro models provide the added functionality of vibrate call alert for noisy environments. 

• There is also a headset port that is standard in all Pro models, and the 135 Pro accepts any mobile phone type headset that uses a standard audio jack plug. The 155 Pro has an optional dedicated headset. 

• The Office 135 comes with a powerful battery and offers an above-average operating time of 120 hours standby and 12 hours talk time. 

• A unique feature of the cordless Office 135 is the hands-free function, which can be used either when on the base station or on the move. This leaves both hands free to make notes or leaf through files during a call

• At the touch of a key you can also adjust the volume, a very handy feature for listening to voice mails.


• Foxkey offers intuitive operation-Similar to the other members of the Office family, the Office 135 features an ingenious Foxkey. Together with the interactive graphical display, this makes for extremely user-friendly operation, with no need to wade through hefty user manuals. All the functions can be activated with one-hand.



• Backlight, graphic display-Besides the numbers of incoming or outgoing calls and menu texts, the display also shows text messages which have been sent to the cordless telephone. Even in dark rooms or at night.

• .Twinmode and “Take” functions-With the Office 135 you can be at your desk even when on the move: The Office desktop set automatically switches to your Office 135 cordless when it is removed from the charger base and vice-versa. And the “Take” function allows you to switch from the Office desktop to the Office 135 cordless during a call, without interruption, at the touch of a single key. Also, “Twin Comfort” mode synchronizes the phone books and call lists of twinned phones.

• Compact and lightweight-The stylish Office 135 measures only 135 x 45 x 20 mm and weighs a mere 130 grams. Two models of the cordless set is available in two versions: the basic Office 135, and the advanced-feature Office 135 Pro with additional features such as “vibracall”, headset connection, mains charging unit and backlit keypad. Large range of accessories The Office 135 and 135pro feature a complete range of accessories, from headset to leather case.



Unified Messaging is the ideal advanced communications solution for full messaging support when used in conjunction with the Ascotel IntelliGate IP PBX range.

By performing automatic routine telecommunications tasks, it saves you time and money. By managing all voice messages, the system includes the option to handle fax distribution and to integrate all messaging (voice, fax and email) into a single Inbox at the user’s desktop PC or NT workstation. This can be through Microsoft Outlook or Lotus Notes, putting the user in complete control. The Unified Messaging operates on a dedicated server platform ensuring full integration with the existing LAN infrastructure, independent of the current operating system.


The benefits of Unified Messaging with IntelliGate:

• Improved customer satisfaction through ..better communication

• Manage voice, email and fax with one “inbox”

• Prioritize all incoming messages

• Control messages, even when on the road

• Remote forwarding and retrieval and ..response to voice fax and email

• Saves time and cost


Unified Messaging functions:

• Full automated attendant

• Voicemail, fax and email integration into either Microsoft Outlook or Lotus Notes (V5.0)

• Compatible with Exchange server

• Voice playback (text to speech) of email messages with option to send voice reply as email an attachment

• Forward emails as standard wav files to remote users


Overall, this powerful tool will and should become an asset to any firm.  With minimal cost and installation and support included this dynamic package is a must have for any company that is growing and keeping up with current IT trends. 


Contact PSS Enterprises today to see how the Aastra Phone System can be customized to fit your companies’ needs.


PSS Enterprises


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Phillip Smith

A native Dallas resident. Family oriented. Married with 2 future leaders. Consumed with changing the direction of growth of my family tree.


My goal is to provide a full service consulting firm. I have extensive experience in IT. Having been in multiple IT management roles, it always confused me how a web development company could not support a company owned web server, or how an accounting consultant could not provide web apps. IT should be handled by IT personnel in order to make IT most effective.


I can run an entire IT infrastructure through organizing resources as needed, using the experience from a community of customers, and previous implementations to provide the best solution that is cost effective and productive to your specific environment and need.



PSS Enterprises


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Response Point – IP PBX & VoIP PBX Solutions for Small Business Phone Systems

Microsoft Response Point VoIP PBX phone system software offers small businesses scalable phone systems for up to 50 users. VoIP-enabled phone systems have built-in voicemail, auto attendant, speech recognition, call forward & transfer.



PSS Enterprises

Phillip Smith Sr

PSS Enterprises



DENTON, TX 76201



Lake Dallas, TX 75065

Response Point

Easy to use

Response Point lets you access phones, contacts, and features using only your voice—all with the push of a blue button. Thanks to Microsoft’s award-winning speech recognition technology, you simply tell your phone what to do.


Easy to manage

Management of standard phone systems requires extensive training and networking expertise. Response Point empowers you to complete phone moves, additions, or changes with just a few quick mouse clicks. Microsoft’s familiar and intuitive visual interface guides you through the simple installation process, step by step. And integration with Microsoft Office Outlook means you can use the Response Point Assistant to voice dial your Outlook contacts, enhancing the way you already communicate.


Easy to grow

Response Point empowers you to expand your phone system as your business grows. Average PC users can add new phones in minutes. And by leveraging the benefits of Voice-over Internet Protocol (VoIP), Response Point makes it incredibly easy and cost effective to add new phone lines—without the wiring hassles of a traditional phone system.


Response Point puts powerful technology—previously too expensive and complicated to install and manage—right into your hands. Delivered on industry-leading hardware from D-Link, Quanta, and Aastra, Response Point is a complete, affordable phone system that grows with your small business.

Phillip Smith Sr

PSS Enterprises



DENTON, TX 76201



Lake Dallas, TX 75065

Top Ten Reasons To Use Windows Small Business Server 2008

Top Ten Reasons To Use Windows Small Business Server 2008



Windows® Small Business Server 2008 (SBS 2008) is an integrated server solution that helps you protect your business data, increase productivity, and present a more professional image to customers. Windows Small Business Server 2008 delivers enterprise-class technologies for data backup and restore,

e-mail, remote access, file and printer sharing, internal Web sites, and support for mobile devices—in one fully integrated solution.



1. Get a comprehensive, all-in-one solution.


Windows Small Business Server 2008 takes the guesswork out of selecting software for your network. It brings together the Microsoft® product technologies that businesses need most into a single solution. These technologies are integrated into one product, making it easy for PSS Enterprises to install and manage.



2. Stay connected to your customers, vendors, and suppliers.


With access to contacts, appointments, and files from any Internet-connected PC or mobile device, you can be responsive to customers, vendors, and suppliers even when you’re not in the office.


• Access the facts you need, in real time.

• Respond to customer inquiries more quickly and accurately.

• Stay connected while on the road with remote access capabilities from a Windows Mobile® phone.



3. Protect your business and prevent data loss.


Windows Small Business Server 2008 helps protect your vital business information from loss by backing up the data on your network, and enabling you to recover accidentally deleted files. SBS 2008 also enables you to recover data on your network in the event of disaster. With easy-to-use interfaces, you or your IT consultant gain better control of your data, PCs, and network.



4. Access business information and resources


from virtually anywhere at any time. Be productive whether you’re out of the office, at home, or on the road. Windows Small Business Server 2008 gives you secure access to business contacts, calendars, e-mail, files, your desktop, and even shared resources from any Internet connected PC, from virtually anywhere at any time.



5. Increase your business capacity.


Streamline business processes and improve day-to-day efficiency with Windows Small Business Server 2008. It helps automate daily processes by providing a central repository for storing and sharing information more easily—and helps simplify communications with familiar Microsoft technologies.



6. Stay safe with anti-spam and antivirus protection.


Windows Small Business Server 2008 offers anti-spam and antivirus technologies to help protect your business information and your intellectual property from malicious attacks, viruses, and spam.



7. Keep your network healthy and up-to-date.


Windows Small Business Server 2008 provides you with the latest updates to minimize downtime and help ensure network health by keeping your PCs and servers current. Easy-to-read “green check” reports give you a quick view of Microsoft software updates, PC and server status, antivirus status, and backup progress.



8. Take advantage of powerful technologies designed and priced for small business.


Windows Small Business Server 2008 includes multiple technologies optimized specifically for small businesses at an affordable price. It enables you to share resources and equipment, such as Internet access, printers, and fax machines, so you get the most value from your technology investment.



9. Get the flexibility and scalability you need.


As your business needs change, Windows Small Business Server 2008 enables you to grow. You can easily add users, servers, and applications. It supports your critical line of business applications and is designed to integrate with your existing Microsoft technology.



10. Create a bigger presence in the market.


Differentiate your business and present a more professional image to prospects and customers. Windows Small Business Server 2008 offers e-mail marketing capabilities, business Web sites, and tools for creating your own Web site.




Provided by Microsoft




PSS Enterprises