Microsoft Systems Center Operations Manager 2012

Microsoft Systems Center 2012

Article 1.3

 

 

Systems Center Operations Manager 2012 is used to monitor and alert network administrators when a device, be it a server, desktop, workstation device, application, laptop, etc… is not working properly.  By not working properly, that could mean anything from the application process is slower than benchmark “normal” to a device completely being offline.   This proactive monitoring sends alerts triggered before the device actually fails.  The Systems Center Operations Manager also has the ability to utilize automation by having a proxy system log into a web or application server using stored credentials and validate applications and systems through the whole enterprise.

 

Systems Center Operations Manager 2012 does an excellent job of monitoring an organizations system operation proactively.  Rather than waiting for system failure, expensive downtime and stopped production, the Systems Center Operations Manager 2012 identifies and tracks systems that are not operational at benchmark levels based on the age and performance of the device.   The Systems Center Operations Manager 2012 notifies IT professionals of devices it identifies as “replaceable” or should be replaced soon as not to fail the system.  Reports are generated automatically that detail the devices reliability based on on-going performance metrics.

 

Systems Center Operations Manager 2012 doesn’t just monitor the physical servers and their applications, but virtual host servers as well.  As more companies see the fiscal and technical sense it makes to virtualize servers offsite.  Systems Center Operations Manager 2012 was designed to monitor the physical server that hosts the virtual servers and their applications as well.  Systems Center Operations Manager 2012 can detect a potential problem on the physical host problem that impacts the performance of the guest applications.

 

The beauty of the Systems Center Operations Manager 2012 is that it monitors so well, it can alert the IT professionals when there is slowness or a “sluggish” application running on a client system hosted by the physical server.  When the monitoring viewpoint is a user’s viewpoint, then the value is added exponentially.

 

From an administrative and compliance viewpoint, Systems Center Operations Manager 2012 does an excellent job of supply supporting documentation to verify to auditors and compliance officers that the organizations Information Technology department meets the regulatory compliance.  The automatic reports can identify measures such as password attempt violations, service-level agreement details, validation of encrypted data access, and much more.

 

The Systems Center Operations Manager 2012 literally has hundreds of features at an IT professional’s disposal; however there are only nine major features that commonly interest the administrative professionals.

  • Of course, Server and Client system monitoring tops the list.  As the primary function of this program, it is the heartbeat in which other programs rely on .  Using the agent installed, information is sent to the Systems Center Operations Manager 2012 to be tracked, logged, and monitored on a continuous basis.
  • Event Correlation is an advanced feature of Systems Center Operations Manager 2012 that knows when a WAN connection has failed, that all the devices on the other side of the WAN have statuses of “unknown” so instead of sending dozens of alerts notifying the IT department of the “unknown status” of all the devices, it instead sends one urgent notice to advise the system administrator that there is a loss in connectivity.
  • Event log collection has been an important trouble shooting tool since it introduction many years ago.  Systems Center Operations Manager 2012 has the ability to collect the event logs and system logs, consolidate the data, and provide reports on the aggregated information.
  • System Monitoring is more than just noting that the system is operational or not, but also the response time of the system and their applications that run on the system.  Specific applications like SharePoint, SQL servers, and Exchange servers can have customized monitoring per application.
  • Client System monitoring is a newer features that allows the Systems Center Operations Manager 2012 to report on the host server as well as the client workstations in the network.  This client system monitoring assists in managing and supporting critical systems to the productivity of the organization.  That could be the CEO’s laptop or the workstation that serves as the company’s print server.  As long as the device is connected to the network, Systems Center Operations Manager 2012 will monitor and report on that devices’ are the lifeblood of the organization.
  • Application monitoring allows the Systems Center Operations Manager 2012 to monitor specific applications and URL’s, not just to test the operations, but to confirm that the site is performing in the best response time possible.  This next level monitoring confirms the response time and even perform test-user accounts log into the session and validate the data.
  • Service-oriented management is a tool that recognizes redundancy in multiple servers, therefore multiple notifications are not sent is one system triggers a series of events by loss of redundancy.  Based on the service of the machine, the notifications are sent. This management tool verifies that critical applications such as email routing, web hosting, domain authentication, and the like are “in-service”.
  • Service Level Agreement tracking and reporting is an important feature.  Many organizations now have SLA’s regarding specific service levels that must be met in an agreement metric, so if a network service is offline or degrades, then the service level quality is triggered and the SLA is measured.  The report generated allows the system admin to provide additional administrative activity to meet the SLA.
  • Finally, enough cannot be said about the expansive reporting that Systems Center Operations Manager 2012 provides.  Previously, the Systems Center Operations Manager Reports were an “add-on” that most opted out on because they were just unaware of how valuable the data actually is.  With Systems Center Operations Manager 2012, the reports are a click away inside the Systems Center Operations Manager 2012 console.

 

There are some changes in Systems Center Operations Manager 2012 that most IT administrators should be aware of.  The first is the removal of the Root Management Server.   The workload is split evenly across all management servers in the management group, and this allows hierarchy without the need for clustering or even replication functionality.   The Systems Center Operations Manager 2012 added a Resource Pool to associate the workload, provide network device monitoring, health rollup monitoring and group calculation.  In addition, Systems Center Operations Manager 2012 expands it’s support for UNIX and Linux systems by adding the ability to configure sudo elevation in a RunAs account so that it can perform administrative tasks on specific target systems.

 

Finally, Systems Center Operations Manager 2012 is a powerful tool that assists network administrators be proactive for their organizations, to address issues before downtime.  Future articles will address benefits of the Systems Center Operations Manager 2012 in much more depth.

 

PSS Enterprises is proud to offer additional consultation on Systems Center Operations Manager 2012 and how it, in conjunction with the other applications in Microsoft System Center 2012 can assist your organization.

 

Call 1-800-285-2448 or email support@pssenterprises.com to schedule your free consultation today.