July 13, 2010 is the date to mark down on your calendar for the following changes:
* Extended Support for Windows 2000 Server will end and thus will no longer be publicly supported by Microsoft. Windows 2000 Server will continue to have Self-Help Online Support, which includes Knowledge Base articles, FAQs, troubleshooting tools, and other resources, for a minimum of 12 months after the product reaches the end of its support.
* Windows Server 2003 and Windows Server 2003 R2 (at a supported service pack level) will move from the Mainstream Support phase to the Extended Support phase, which will end July 14, 2015. Extended Support means that:
o Microsoft will continue to provide security updates and paid support
o Customers will continue to have access to all security updates and Self-Help Online Support options
o Non-security hotfixes developed during the Extended Support phase are only provided to customers who enroll in Extended Hotfix Support (EHS), though program and per fix fees may still apply. Customers must already have a Premier Support contract to get EHS and must enroll within the first 90 days of the Extended Support phase. Customers with Software Assurance can enroll in EHS at any time.
This upcoming date affects the only version of Windows 2000 Server as well as all the many versions of Windows Server 2003 and Windows Server 2003 R2 (including 32-bit, 64-bit, and Itanium flavors): Datacenter Edition, Enterprise Edition, Standard Edition, and Web Edition.
PSS Enterprises is committed to making sure all Microsoft users are taken care of. If you have Windows Server 2000 or 2003, and are not sure what this means or how it will effect you, call 1-800-285-2448 to speak with a solutions specialist. Questions? Email us at firstname.lastname@example.org and we will get back with you in less that 12 hours.
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