How can unified communications help develop a business? What is “unified communications” and what all does it encompass? We would like to take a moment to clarify a term that is becoming more commonly used in today’s workplace, and how it effects you, the end user.
Unified communications, or UC, was created to streamline the communications process. Traditionally, the user had 2 forms of communication, the phone and the computer. With technology advancing as quickly as it has, the user has multiple facets of communication. Phone boxes (PBX), VoIP (voice over Internet protocol), Cellular, land lines, data line, email, faxes, and we could just keep listing ways that one person could communicate with another. Lets take this to the next level. How do you combine all of the ways to communicate and make it easy to use? How does that help anyone? Ask yourself these questions:
- Are you limited by what you can do outside of your office?
- Would you like to be able to access your desktop from anywhere?
- Would you like all your calls that go to your office come to your cell phone when you are not in the office?
- Would it be easier to check your voicemail if it was in an email?
- How would you like to be able to access any document from any computer?
- Do you want your faxes to come to your email as an attachment rather than waste paper resources on the fax machine?
Let’s look at the responses to these questions. Are you limited by what you can do outside of your office? What happens when you are sick and have to stay home? Are you missing a whole day or two of productivity because your desktop is at work? With UC, you can work from home, your car, the mall-where ever you may be, as long as you have access to the Internet. This leads to question two, would you like to access your desktop from anywhere? You can when you have simplified the communications process. What about when you are on the road? Your potential client probably doesn’t have your personal cell phone number, so how do you not miss their phone call? With UC, you can still get the phone call even though you are not in the office, and you can even get advanced caller identification on all your calls no matter where you are. And wouldn’t it be great to access any document from any computer? Besides carrying a handful of USB Flash drives, you can utilize cloud computing with UC. This means all your documents are stored and accessed via the Internet. What about faxes? Wasting paper on junk faxes, and even using a fax is starting to become obsolete. With UC you can go green (paperless) and get all faxes via email. Need to send a fax? Scan and send it as an email instead. This saves time and resources and we all need to do that. Using UC can help expand your client database, video conference, and manage your time effectively.
Unified Communications is designed to make your current communication process more efficient. You need to streamline all the forms of communication that you use on a daily basis into an easy to use mobile application. It is possible to remain cost effective and efficient at the same time. We can show you how.
Call PSS Enterprises today. 1-800-285-2448.