For those of you who don’t know, there is a new kid on the block. Or if you want to be technical, the square. PSS Enterprises has moved to the Historic Square in Denton, Texas. We offer the same great services we always have, and some new services, too. Please allow me to elaborate on the solutions we offer.
Technical Support and Information Technology (IT) Consulting
A growing business decides that they have outworked and exhausted current technologies and need newer, faster, and more current technology to get to the next level, but don’t know what to do or how to get there. That is where PSS Enterprises steps in. We take a current assessment of technology on location, and then we take the time to get to know your business. We ask lots of questions from the executives to the ground floor. We restate and verbally rebuild your company to make sure we understand what your needs are. Then we take this knowledge and we get to work. We always present a customized solution to every client complete with cost and benefit analysis. Because just like fingerprints, no two businesses are alike. So now you have the latest and greatest solution provided in a cost effective manner, now what? You might need technical support. Someone doesn’t understand or needs training, or they have technical issues with the new software. We cover all of it. Seeing our customers needs being met is our number one priority. Just recently one of our clients was telling a tech how much they hated the phone system they were currently using. Our tech asked questions about what it was they didn’t like, and what would be better about the system. Within a day we proposed a new phone system, Response Point, and showed all the attributes, cost effectiveness, and numerous features. They loved it! And as a growing business, they were so happy that they could add more lines without having to spend an outrageous amount of money. Are we phone system retailers? No, we are solutions specialists. We offer solutions to your problems.
Our HR Consulting department is one of the best. Years of experience that span over several sized companies means our Solution Specialists have seen it all. From home-based business to the corporate level, we can offer solutions to human resource issues. File maintenance, OSHA compliance, to mediation, we know that HR responsibilities are not always well defined and always a delicate issue. With special attention to data integrity and privacy, we make sure your employee’s sensitive information is never jeopardized. One of our clients called and said that they had employees, but no files and had no clue as to what was supposed to be in them. They were growing from a mom and pop shop to a 10-person operation almost overnight and felt overwhelmed. Our HR specialists went to our clients location, and began to piece together the puzzle that was laid before them. Or what about the workers compensation claim we were handling for one client that went from the paperwork shuffle to an actual hearing? We represented our client and won the case, all due to careful documentation and an expertly written handbook by the HR team. Solutions are what our clients were looking for, and solutions are provided.
It is never pleasant having to ask for money. Our clients often come to us for assistance with customers that they just cannot collect from. We have a process that is proven to work and has done so, time and time again. And when the tried and true process meets the client that just won’t pay, we play hardball. We specialize in mechanics and material-man liens. One of our clients is a counter-top company who installs beautiful granite and marble counter-tops. Their client refused to pay for the counter-tops. We tried every way possible to collect. We made sure that there was no fault of our client, and then we filed a lien on the homeowner. I know that may sound a little harsh, but our client provided a service and increased the value of the home with their product and they deserved to be paid for their services and materials. The homeowner didn’t seem to care that there was a lien filed against them until they tried to sell their home and couldn’t until they paid their debt to our client and we released the lien. Our client asked for a solution, and although it wasn’t overnight, we provided them with their hard earned money.
You see, we could give you examples all day of ways we have helped others, but that is not what we want to do. We want to hear from you. What is bothering you about your business, how you want to see it grow and develop. We want to know what obstacles are keeping you from reaching your goal, and help find ways to overcome them. PSS Enterprises is not about the stuffed shirt consultant in your office trying to exploit the company budget, we are your colleague, co-worker, and confidant. Call us today, tell us what is going on. We love to listen.
121 W.Hickory St. Suite 201
Denton, TX 76201